Side by side
Meltwater Social Listening vs Sprinklr Social Listening
Both stand on social media listening software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose Meltwater Social Listening if your team needs cross-channel monitoring, competitor analysis, alerts and shareable reporting in one workflow. Look elsewhere if you need a free plan or trial, or cannot work with tailored pricing and a typical 12-month minimum contract.
Visit Meltwater Social ListeningSprinklr Social Listening combines broad channel monitoring with AI analysis, benchmarking, crisis workflows, and reporting tools. Consider it if these capabilities fit your organization and you can obtain pricing directly.
Visit Sprinklr Social ListeningThe facts
| Meltwater Social Listening | Sprinklr Social Listening | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | API, Web |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 4 | 1 |
| Maker | Meltwater Social Listening | Sprinklr Social Listening |
| Website | meltwater.com | sprinklr.com |
| On social media listening software | #20 of 85 | #27 of 85 |
Meltwater Social Listening: what it does well
- Monitors social, news, forum and Reddit conversations together.
- Covers a broad set of listed social networks.
- Forecasts conversation activity 48 hours ahead.
- Alerts can be sent through Slack, Teams, email, SMS or mobile push.
- Provides shareable dashboards and exportable reports.
What to know first
- There is no free plan or free trial.
- Pricing is available on request.
- Most partnerships require an annual agreement of at least 12 months.
- Complex or enterprise setups may incur a one-time onboarding charge.
Sprinklr Social Listening: what it does well
- Monitors 30+ channels in real time.
- Tracks brand awareness, share of voice, and CSAT.
- Detects logos in GIFs, images, and videos.
- Alerts can reach email, Slack, and mobile.
- Automates report creation and distribution.
What to know first
- Pricing is available on request.
- Firehose access covers 10+ channels.
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