ManageEngine SupportCenter Plus vs Znuny

ManageEngine SupportCenter Plus

7.3 #13 in Help desk software

About ManageEngine SupportCenter Plus

Znuny

7.4 #10 in Help desk software

About Znuny
ManageEngine SupportCenter PlusZnuny
Free planYesNo
Free trialNoNo
Paid from$100/mo—
Open sourceNoNo
Platformsapiapi
Free planYesYes
Paid from$100/user/mo—
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats5—
Shared inbox—Yes

Both are listed in Best Help Desk Software. On Freedom251, Znuny scores higher on our published basis.