ManageEngine ServiceDesk Plus vs Unthread
ManageEngine ServiceDesk Plus
5.6 #15 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| ManageEngine ServiceDesk Plus | Unthread | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $13/mo | $75/mo |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | api, Web |
| Free plan | Yes | No |
| Paid from | 13 /mo | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes | |
| Customer portal | Yes | |
| Embedded widget | Yes | |
| Guided workflows | Yes | |
| Automated resolution | Yes | |
| Knowledge sources | help_center |
Listed together in Best Customer Self-Service Software