Side by side
Loop Returns vs Return Prime
Both stand on returns management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan APIWeb
Loop combines policy controls, exchange options, shipping connections, and return monitoring in a self-service portal. Compare its plan costs and included features with your returns workflow.
Visit Loop Returns
Free plan APIWeb
Return Prime combines return handling, exchange options, labels, tracking, and customer updates in a Shopify-focused portal. The free plan is limited, while higher plans add request capacity and, on Scale, API and webhook access.
Visit Return PrimeThe facts
| Loop Returns | Return Prime | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | API, Web | API, Web |
| Lowest paid plan | Essential: $155 a month | See the plans |
| Plans published | 3 | 4 |
| Maker | Not published | Not published |
| Website | loopreturns.com | returnprime.com |
| On returns management software | #2 of 29 | #6 of 29 |
Loop Returns: what it does well
- Policies can vary by region, warehouse, and product.
- Offers exchanges and incentives as refund alternatives.
- Integrates with more than 120 Shopify apps.
- API and webhook integrations can send return data.
- Free plan includes returns software and domestic labels.
What to know first
- Essential starts at $155 a month.
- Advanced starts at $340 a month.
Return Prime: what it does well
- Automates return decisions using merchant-set rules.
- Offers exchanges, store credit, refunds, and upsells.
- Generates labels and sends shipment status updates.
- Connects with more than 100 logistics and WMS tools.
- Free Start plan includes five monthly requests.
What to know first
- Start is limited to five requests per month.
- Grow includes 60 requests per month.
- Thrive AI includes 180 requests per month.
- Scale costs $149.99 a month.
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