Overview

The module covers a hold’s lifecycle: identify relevant information, track it in CAM’s Unified Project Directory, notify custodians, collect acknowledgments, and preserve held data in a separate repository. It supports holds on active matters as well as retrospective holds involving older matters, groups of matters, time periods, or custodians. That breadth is useful when a hold reaches beyond a single current matter.

When a hold is complete, firms can release the data and resume their usual disposition policies. This gives teams a defined route from preservation back to normal records handling. The add-on is available for iManage and NetDocuments, so it is not a fit for organizations that need to preserve content in other systems through this module.

Key features

Tracking and custodian coordination

The Unified Project Directory provides a place to track held content across supported collaboration systems. CAM can designate custodians and require notifications, surveys, and acknowledgments. For teams managing multiple custodians, tying those tasks to tracked content can keep participation connected to the hold rather than treating notices as a separate process.

Preservation and release

Held iManage or NetDocuments content can be locked or declared as a record, made read-only, or exported as a snapshot to cloud storage or a network drive. These choices let firms preserve content in ways suited to different workflows, but the supported repositories remain the boundary of the Litigation Hold add-on. Once the hold ends, teams can release the data and return to their usual disposition policies.

Wider governance context

CAM is a software-as-a-service platform for governing collaboration systems. Beyond iManage and NetDocuments, CAM supports Microsoft 365 systems including Teams, SharePoint Online, OneDrive, OneNote, Planner, and Lists, as well as file shares. CAM applies consistent metadata, structure, and access controls across collaboration systems, which makes the hold module more relevant to organizations already managing those environments through CAM than to buyers seeking a standalone legal-hold utility.

Litera says CAM is hosted in AWS data centers as a multi-tenant cloud application. Its stated safeguards include encryption, customer data segregation, and the option to store data in specific geographic regions. Litera also says CAM is SOC 2 Type II compliant and within the scope of its ISO 27001:2013 certification and controls. The data CAM stores can vary with the firm's licensing plan, features, and configuration, and may include matter, client, workspace, and user information.

Pricing

Litera CAM Litigation Hold is a paid add-on with custom pricing. The module is available for iManage and NetDocuments and requires a CAM C3 or above license. That prerequisite makes it most practical for firms already licensed for CAM at the required tier; organizations without that license should account for the broader platform requirement rather than evaluating the module as a standalone purchase.

Litera's Customer Center provides product articles, documentation, case submission, installers, and license keys to customers with active subscriptions. This is a customer support channel, not a substitute for a public price or a separate plan with independently stated limits.

Platforms

Litera describes CAM as a SaaS platform with a web interface. The Litigation Hold add-on supports iManage and NetDocuments. CAM also connects with Microsoft 365 systems and file shares, but the add-on’s stated availability is limited to iManage and NetDocuments; buyers should distinguish CAM’s broader integrations from the systems supported for this hold workflow.

Who it's for

The strongest fit is a firm already using CAM C3 or above with iManage or NetDocuments, especially where legal, risk, knowledge management, IT, or continuous-improvement teams coordinate holds across collaboration content. Its retrospective hold options and custodian acknowledgments support workflows that need more than a basic notice. Firms outside the CAM licensing requirement, or those whose relevant content is not in iManage or NetDocuments, should consider another legal-hold product.

Pros and cons

Pros: Covers tracking, custodian notices and acknowledgments, preservation, and release in one hold workflow, giving teams a defined process through closeout.
Pros: Retrospective holds can cover older matters, groups of matters, time periods, or custodians, extending the workflow beyond active matters.
Pros: Multiple preservation options—locking or declaring records, read-only access, or snapshot export—give firms choices for handling held content.
Cons: Requires a CAM C3 or higher license, so it is not a standalone option for firms without the wider platform.
Cons: Litigation Hold is available for iManage and NetDocuments, limiting its fit when the content to preserve sits in other systems.
Cons: Pricing is custom, so buyers need to request a quote rather than compare a published module price.

Alternatives

For a broader legal-hold shortlist, see Legal Hold Software. If the need is relationship management rather than preservation workflow, compare the Legal CRM Software category; for organizing and sharing legal knowledge, browse Legal Knowledge Management Software.

Exterro eDiscovery is another paid, web-based option; its pricing details are available through a demo request. Choose it when an eDiscovery product is a closer match than a CAM-based hold add-on.

Venio eDiscovery offers web, Windows, API, and self-hosted platforms, with pricing by instance, case, or enterprise and project-based or multi-year options. It is worth considering when those deployment or pricing structures better suit the organization.

ELM Solutions Legal Holds is another paid, web-based legal-hold option.

Knovos Manage offers standard licensing and usage-based pay-as-you-go pricing. It may suit buyers who prefer one of those pricing approaches.

OnitX CLM is a paid product with web and API platforms; buyers can request a demo for pricing.

OpenAxes is a paid option with an API platform.

Pagefreezer offers paid web and extension platforms, including archiving priced by custom quote.

Q1 Defensible Legal Hold is another paid legal-hold option; a demo or contact route is offered.

Verdict

Choose Litera CAM Litigation Hold if your firm already runs CAM C3 or above with iManage or NetDocuments and needs to coordinate custodians, track holds, preserve content, and close them out within that governance environment. The integrated lifecycle and flexible preservation options are its clearest advantages. Look elsewhere if you need a standalone tool, support for other hold repositories, or a publicly stated price.

	Litera CAM Litigation Hold	Relativity Legal Hold
Free trial		No
Paid from		$0.08/mo
Open source		No
Platforms	Web	Android, api, iOS, macOS, self-hosted, Web, Windows
Custodian acknowledgment	Yes	Yes
Matter tracking	Yes	Yes
Lead pipeline	Yes
Hold templates		Yes
Automated reminders		Yes
Audit trail		Yes

Litera CAM Litigation Hold vs Relativity Legal Hold

Litera CAM Litigation Hold

Relativity Legal Hold