Side by side
LICENSEWARE vs ManageEngine ServiceDesk Plus
Both stand on it vendor management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
LICENSEWARE combines software asset functions with vendor-focused analysis and a broad list of data sources. The Free plan allows exploration without a time limit, though its report row cap is a notable constraint.
Visit LICENSEWARE
Choose ServiceDesk Plus if you need an IT help desk with features such as SLA management, a knowledge base, and an employee portal. Professional adds asset management, while Enterprise includes change management and projects; compare the monthly plan costs against the capabilities you need.
Visit ManageEngine ServiceDesk PlusThe facts
| LICENSEWARE | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | No | No |
| Runs on | API, Linux, Mac, Web, Windows | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | See the plans | Standard Cloud: $10 per technician a month |
| Plans published | 6 | 9 |
| Maker | LICENSEWARE | Not published |
| Website | licenseware.io | manageengine.com |
| On it vendor management software | #1 of 41 | #2 of 41 |
LICENSEWARE: what it does well
- Covers inventory, contracts, renewals, and licensing analysis.
- NEO can analyze contracts and generate reports.
- Lists more than 58 data sources.
- Collector scans Linux, Windows, macOS, and Docker hosts.
- Free plan has unlimited uploads and no time limit.
What to know first
- Free reports are limited to 10 rows per table.
- Pay as you go is listed at $1 a month.
- Advanced plan price is not listed.
ManageEngine ServiceDesk Plus: what it does well
- Free plan and 30-day trial are available.
- SLA management, knowledge base, and approval workflows are included.
- Employee portal and single sign-on are available.
- Paid plans include asset management, with broader Enterprise capabilities.
- Supports Android, iOS, Linux, macOS, web, and Windows.
What to know first
- Standard plan costs $13 a month, billed monthly.
- Change management and projects are included in Enterprise plan description.
- Professional costs $27 a month, billed monthly.
- Enterprise costs $67 a month, billed monthly.
Alternatives to LICENSEWARE Alternatives to ManageEngine ServiceDesk Plus The whole list