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Ivanti Neurons for Enterprise Service Management vs Superthread HR Service Delivery

Both stand on hr case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Ivanti Neurons for Enterprise Service Management

Free trial AndroidAPIiPhone+3

Ivanti Neurons ESM spans IT service management and workflows across several non-IT departments, with AI assistance and integration options. Enterprises should contact sales for pricing and service-management options.

Visit Ivanti Neurons for Enterprise Service Management

Superthread HR Service Delivery

Free plan AndroidAPIiPhone+3

Superthread brings HR requests, coordination, and follow-up into shared workflows, with access controls for sensitive work. It does not replace an HRIS or payroll platform, and the service desk portal requires Business or Enterprise.

Visit Superthread HR Service Delivery

The facts

Ivanti Neurons for Enterprise Service ManagementSuperthread HR Service Delivery
Free planA free trialYes
Open sourceNoNot published
Runs onAndroid, API, iPhone, Self-hosted, Web, WindowsAndroid, API, iPhone, Mac, Web, Windows
Lowest paid planFree or on requestPay what you want: $3 a month
Plans published34
MakerNot publishedNot published
Websiteivanti.comsuperthread.com
On hr case management software#6 of 46#4 of 46

Ivanti Neurons for Enterprise Service Management: what it does well

  • Adds HR and facilities service-management modules
  • Includes asset management and discovery
  • More than 1,000 integration connectors and templates
  • Supports mobile access through an app

What to know first

  • Pricing is available by contacting sales

Superthread HR Service Delivery: what it does well

  • Employees can track request status, assignees, due dates, comments, and attachments.
  • Coordinates onboarding and offboarding across departments.
  • Agents can find missing context and flag stalled work.
  • Private spaces and granular access controls restrict sensitive work.
  • Free plan available; paid starts at $3 per user per month.

What to know first

  • Service desk portal is not included in Free or Pay what you want.
  • Business requires 50+ seats and annual billing.
  • Enterprise requires 200+ seats.
  • SOC 2 is listed as coming soon.

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