Side by side

incident.io vs Kestrel

Both stand on ai devops assistants. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

incident.io

Free plan AndroidAPIiPhone+2

incident.io combines on-call, response coordination, and status updates, with plan options from a free tier to custom-priced Enterprise. Compare the plan scope and billing terms, especially if you need the investigations feature or on-call with Team or Pro.

Visit incident.io

Kestrel

Free plan APISelf-hostedWeb

Kestrel brings workflow building, incident detection, and access controls into a cloud or self-hosted platform. Review the listed plan limits and support terms to determine which offering fits your team's needs.

Visit Kestrel

The facts

	incident.io	Kestrel
Free plan	Yes	Yes
Open source	Not published	Not published
Runs on	Android, API, iPhone, Mac, Web	API, Self-hosted, Web
Lowest paid plan	Team: $15 per user a month	Cloud AI Copilot: $100 a month
Plans published	5	4
Maker	Not published	Not published
Website	incident.io	usekestrel.ai
On ai devops assistants	#6 of 26	#10 of 26

incident.io: what it does well

Basic plan is free.
Routes alerts and supports escalation policies.
Coordinates response in Slack and Microsoft Teams.
Status Pages can update customers during incidents.
Lists integrations with Jira, GitHub, and Datadog.

What to know first

Investigations requires Response.
On-call is an add-on to Team and Pro.
Enterprise pricing is by custom proposal.

Kestrel: what it does well

Workflows can be created through five listed methods.
More than 40 integrations plus custom APIs and webhooks.
Cloud and self-hosted deployment, including air-gapped options.
Trial requires no credit card and lasts 14 days.

What to know first

Incident Response and Cloud AI Copilot list community support.
Trial is limited to 100 workflow executions per day.
Cloud AI Copilot costs $100 a month.
Incident Response costs $200 a month.

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