Side by side
IBM Process Mining vs ServiceNow Process Mining
Both stand on enterprise business process analysis software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
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Visit IBM Process Mining 
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ServiceNow Process Mining combines workflow mining with conformance checking, root-cause analysis, and monitoring. Its manual refresh process, hybrid deployment, and on-request pricing are key points to weigh.
Visit ServiceNow Process MiningThe facts
| IBM Process Mining | ServiceNow Process Mining | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | Not published | Web |
| Lowest paid plan | Platform (On premises): $2,885 a month | Free or on request |
| Plans published | 2 | 1 |
| Maker | Not published | Not published |
| Website | ibm.com | servicenow.com |
| On enterprise business process analysis software | #11 of 19 | #15 of 19 |
IBM Process Mining: what it does well
ServiceNow Process Mining: what it does well
- Covers deterministic and agentic workflows
- Includes conformance checking
- Provides root-cause analysis
- Offers process monitoring
- Uses a hybrid deployment model
What to know first
- Data refresh is manual
- Pricing is available only on request
- Web platform only
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