Side by side
Hornbill IT Asset Management vs SAP SuccessFactors Enterprise Service Management
Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
Hornbill combines asset discovery, license and cost tracking, and workflow automation in a cloud service. Organizations should request tailored pricing and confirm whether the included support scope meets their needs.
Visit Hornbill IT Asset Management Paid Web
SAP SuccessFactors Enterprise Service Management brings employee information access and service workflows into one paid web product. Its trial offers an evaluation period, while final pricing requires contacting SAP.
Visit SAP SuccessFactors Enterprise Service ManagementThe facts
| Hornbill IT Asset Management | SAP SuccessFactors Enterprise Service Management | |
|---|---|---|
| Free plan | Yes | No |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web, Windows | Web |
| Lowest paid plan | Free or on request | Not published |
| Plans published | 1 | None |
| Maker | Hornbill IT Asset Management | Not published |
| Website | hornbill.com | sap.com |
| Best place | #1 on enterprise service management software | #20 on hr service delivery software |
Hornbill IT Asset Management: what it does well
- Automated discovery covers cloud and on-premise assets.
- Tracks licenses owned versus licenses in use.
- Workflows can automate provisioning and patch deployment.
- Hundreds of codeless integrations are described.
- Essential support includes 24×7 critical-availability assistance.
What to know first
- Pricing is available on request.
- Deployment is cloud-based.
- Included assistance is for critical service availability issues.
SAP SuccessFactors Enterprise Service Management: what it does well
- Employee portal included
- Knowledge base included
- Workflow automation
- Approval workflows
- 30-day trial
What to know first
- No free plan
- Pricing requires a request
- Web platform only
Alternatives to Hornbill IT Asset Management Alternatives to SAP SuccessFactors Enterprise Service Management