Side by side
Hornbill IT Asset Management vs iET Enterprise Service Management
Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
Hornbill combines asset discovery, license and cost tracking, and workflow automation in a cloud service. Organizations should request tailored pricing and confirm whether the included support scope meets their needs.
Visit Hornbill IT Asset Management
Paid AndroidAPIiPhone+2
iET Enterprise Service Management extends service processes across departments and includes customization, integrations and reporting. Organizations will need to contact sales for pricing and licensing details.
Visit iET Enterprise Service ManagementThe facts
| Hornbill IT Asset Management | iET Enterprise Service Management | |
|---|---|---|
| Free plan | Yes | Not published |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web, Windows | Android, API, iPhone, Web, Windows |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 1 | 1 |
| Maker | Hornbill IT Asset Management | Not published |
| Website | hornbill.com | iet-solutions.com |
| On enterprise service management software | #2 of 34 | #17 of 34 |
Hornbill IT Asset Management: what it does well
- Automated discovery covers cloud and on-premise assets.
- Tracks licenses owned versus licenses in use.
- Workflows can automate provisioning and patch deployment.
- Hundreds of codeless integrations are described.
- Essential support includes 24×7 critical-availability assistance.
What to know first
- Pricing is available on request.
- Deployment is cloud-based.
- Included assistance is for critical service availability issues.
iET Enterprise Service Management: what it does well
- Processes can be reused beyond IT departments.
- Forms and workflows are customizable.
- Integration Center connects third-party data.
- Reports include ad-hoc analysis.
- Two-factor authentication is listed.
What to know first
- Pricing is available only by contacting sales.
- The smart client is based on Microsoft .NET Framework.
- Administrator and developer training includes a five-day course.
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