Side by side

HOMER vs ServicePilot VoIP Monitoring

Both stand on voip monitoring software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

HOMER

Free plan APILinuxMac+2

HOMER combines capture, search, and analysis tools with a broad listed protocol set and integrations. It is free to use, while commercial support options require a quote.

Visit HOMER

ServicePilot combines resource discovery with call-quality views and infrastructure-performance correlation. A free account covers real-time monitoring; historical retention and paid deployment options have distinct terms.

Visit ServicePilot VoIP Monitoring

The facts

	HOMER	ServicePilot VoIP Monitoring
Free plan	Yes	Yes
Open source	Not published	Not published
Runs on	API, Linux, Mac, Self-hosted, Web	Self-hosted, Web
Lowest paid plan	Free or on request	Object Monitoring: $0.50 a month
Plans published	1	2
Maker	Not published	Not published
Website	sipcapture.org	servicepilot.com
On voip monitoring software	#2 of 20	#4 of 20

HOMER: what it does well

Free, open-source plan under AGPL-3.0.
Offers advanced search and packet drill-down.
Capture agents support encryption and TLS.
Includes call-flow, PCAP, analytics, and REST API.
Tracks MOS, jitter, and packet loss.

What to know first

VQRTCP collection and SIPREC are optional and disabled by default.
Commercial support and training are quote-based.

ServicePilot VoIP Monitoring: what it does well

Discovers voice, video and UC resources automatically
Call quality can be analyzed by site and user
Correlates performance indicators with call quality
Offers SaaS, hybrid and on-premise deployment
Free account includes real-time monitoring

What to know first

15-day trial is for cases needing data retention
On-premise retention is custom
SaaS Base is listed at $435 a month per node

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