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Guzli vs SOVA

Both stand on chatbot builders. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Guzli

Free plan Open source APIExtensionWeb

Choose Guzli if you want customer-facing agents that can work from connected knowledge, follow procedures, and hand conversations to staff. Hobby is a smaller starting plan; teams needing voice, larger credit allowances, or advanced analytics can look at Standard or Pro, where voice has per-minute rates.

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SOVA

Free plan Open source AndroidAPIiPhone+5

Choose SOVA if you need a free open-source toolkit spanning assistant development, chat interfaces, speech, and deployment options. Contact Sales for enterprise questions; the maker directs those inquiries separately from its open-source products.

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The facts

GuzliSOVA
Free planYesYes
Open sourceYesYes
Runs onAPI, Extension, WebAndroid, API, iPhone, Linux, Mac, Self-hosted, Web, Windows
Lowest paid planAgent Phone Plan: $29.99 a monthFree or on request
Plans published63
MakerNot publishedSOVA
Websiteguzli.comsova.ai
On chatbot builders#1 of 258#2 of 258

Guzli: what it does well

  • Agents work across chat, email, and voice.
  • Agents can follow procedures and perform order, refund, and teammate handoff actions.
  • Knowledge sources include websites, help centers, documents, internal guides, and past chats.
  • Standard includes API access and webhooks.
  • Connectors include Zendesk, Freshdesk, Help Scout, Shopify, and Salesforce.

What to know first

  • Hobby includes one agent, one team member, and 1,000 message credits/month.
  • Hobby does not include voice.
  • Voice usage is charged per minute on Standard and Pro.
  • Enterprise pricing is custom and not listed.

SOVA: what it does well

  • Open-source products are free to download.
  • SOVA IDE includes a knowledge base and dialog processor.
  • ChatKit supports media, file sending, search, and message editing.
  • ASR and TTS are licensed under Apache 2.0.
  • Products can run offline, in cloud providers, or with Docker.

What to know first

  • Enterprise version inquiries go through Sales.
  • SOVA Mobile is listed for iOS and Android.
  • Listed audio dataset covers Russian and English.

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