Side by side
Gupshup vs WazVox
Both stand on whatsapp business api providers. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan APIWeb
Gupshup combines conversational agents, campaign tools, channel support, and human escalation. Self-serve WhatsApp use has a per-message Gupshup charge, with additional WhatsApp fees billed at actuals.
Visit Gupshup Free plan APIWeb
Choose WazVox if your work centers on WhatsApp Business messaging and you need API access, a shared inbox, or automations. Look elsewhere if you need email or Instagram in an omnichannel inbox, AI voice, or call transcription. The listed plan is $3,049 a month, but billing is not active during beta.
Visit WazVoxThe facts
| Gupshup | WazVox | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | API, Web | API, Web |
| Lowest paid plan | Free or on request | WazVox: $3,049 a month |
| Plans published | 4 | 1 |
| Maker | Gupshup | Not published |
| Website | gupshup.ai | wazvox.com |
| On whatsapp business api providers | #5 of 33 | #9 of 33 |
Gupshup: what it does well
- Agents can take actions using real-time conversation context
- Complex cases can escalate to human support
- Supports WhatsApp, Instagram, SMS, web and app, RCS, and voice
- More than 500 plug-and-play integrations are listed
- Free plan is listed
What to know first
- Gupshup charges $0.001 per WhatsApp message
- WhatsApp fees are billed at actuals
- Enterprise pricing requires contacting Gupshup
WazVox: what it does well
- Uses Meta’s official WhatsApp Business Cloud API.
- Supports two-way messaging, templates, media, campaigns, and automations.
- REST API covers text, templates, media, contacts, and calls.
- Signed inbound webhooks retry failures up to six times.
- Plan includes numbers and seats, with all features.
What to know first
- MCP access is limited to selected early-access workspaces.
- No email or Instagram omnichannel inbox, AI voice, or call transcription.
- Calling excludes SIP, transfers, transcription, and provider queueing.
Alternatives to Gupshup Alternatives to WazVox The whole list