Side by side

GoAlert vs incident.io

Both stand on on-call scheduling software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

GoAlert

Free plan APISelf-hostedWeb

GoAlert brings alert routing, on-call rotations, and escalation into a self-hosted package with several intake and notification options. Consider its PostgreSQL and hosting requirements, as well as the regional limit on two-way SMS.

Visit GoAlert

incident.io

Free plan AndroidAPIiPhone+2

incident.io combines on-call, response coordination, and status updates, with plan options from a free tier to custom-priced Enterprise. Compare the plan scope and billing terms, especially if you need the investigations feature or on-call with Team or Pro.

Visit incident.io

The facts

	GoAlert	incident.io
Free plan	Yes	Yes
Open source	Not published	Not published
Runs on	API, Self-hosted, Web	Android, API, iPhone, Mac, Web
Lowest paid plan	Free or on request	Team: $15 per user a month
Plans published	1	5
Maker	Not published	Not published
Website	goalert.me	incident.io
On on-call scheduling software	#2 of 25	#1 of 25

GoAlert: what it does well

Free and open source under Apache License 2.0
Schedules, rotations, and escalation policies
Alerts from APIs, email, and named services
SMS, voice, email, and Slack notifications
Responsive interface for phones and work computers

What to know first

Requires a running PostgreSQL instance
Users host the software themselves
Two-way SMS is unavailable for Indian numbers

incident.io: what it does well

Basic plan is free.
Routes alerts and supports escalation policies.
Coordinates response in Slack and Microsoft Teams.
Status Pages can update customers during incidents.
Lists integrations with Jira, GitHub, and Datadog.

What to know first

Investigations requires Response.
On-call is an add-on to Team and Pro.
Enterprise pricing is by custom proposal.

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