Overview

The module supports the hold lifecycle from issuance through release, with real-time monitoring of custodian notices and responses. Automation can reduce manual follow-up, while audit and management reports help teams monitor compliance, employment-status changes, and performance metrics. Its strongest case is for organizations that can use it with Passport or TyMetrix 360°; those without either system should weigh the fit of a module against their existing environment.

Key features

Automated communications: Custodian notifications, acknowledgments, reminders, and escalations support consistent follow-up. Workflows also handle proxy acknowledgments and confidential holds, useful when responsibilities or access need to be managed explicitly.
Hold administration: Teams can manage custodians, assign proxies, archive, restore, or delete holds, and identify confidential holds. These controls support ongoing administration, not just initial notices.
Monitoring and audit: Real-time response tracking and an audit trail help teams follow outstanding acknowledgments and demonstrate a repeatable process. Reporting also covers employment-status changes and key performance metrics.
Integrations: The module fully integrates with Passport and TyMetrix 360° matter management and connects with third-party external systems. The TyMetrix 360° description also includes survey features and integrated reporting.

Pricing

ELM Solutions Legal Holds is paid software with custom pricing; contact the maker for a quote. A demo request is offered, but no trial terms are stated. This model may suit organizations evaluating the module as part of a broader legal-management setup, but teams that need a published price to compare budgets cannot assess cost upfront.

Platforms

The product is web-based. ELM Solutions describes on-premise, dedicated hosted, and SaaS deployment options across its products, but those options are not established for Legal Holds specifically. Organizations with a required deployment model should confirm it during evaluation.

Who it's for

This is best suited to organizations managing legal holds with Passport or TyMetrix 360° that want automated custodian communications, proxy and confidential-hold workflows, and compliance reporting. It is less suitable for buyers who need a standalone product with a clearly stated deployment choice or desktop and mobile platforms.

Pros and cons

Pro: Automated notices, reminders, acknowledgments, and escalations reduce the burden of repeated custodian follow-up.
Pro: Real-time monitoring and reporting on responses and employment changes support oversight and audit work.
Pro: Full integration with Passport and TyMetrix 360° connects holds with matter management.
Con: Custom pricing means buyers cannot compare a published price before contacting the maker.
Con: Web is the stated platform, and the product's deployment options are not established; buyers with specific platform or hosting requirements should verify fit.

Alternatives

Browse Legal Hold Software for more options, or compare adjacent categories such as Legal Billing Software and Legal Practice Management Software.

Exterro eDiscovery is another paid, web-based option with pricing available through a demo request; consider it if you are comparing legal technology beyond a Passport or TyMetrix 360° module.
Venio eDiscovery offers web, Windows, API, and self-hosted platforms, with per-instance, per-case, or enterprise pricing and project-based or multi-year options. Choose it if those platform or purchasing choices better match your needs.
Knovos Manage offers self-hosted and web platforms, with standard licensing or usage-based pricing. It may suit buyers comparing those licensing approaches.
Litera CAM Litigation Hold is a web add-on for iManage and NetDocuments, available with CAM C3 and above licenses. Consider it if that document-management and licensing setup fits your organization.
OnitX CLM is a paid, web and API product with demo-based evaluation; consider it as another option when comparing legal software.
OpenAxes is a paid option with API support.
Pagefreezer offers paid web and extension-based archiving, with custom quotes based on the relevant product's requirements.
Q1 Defensible Legal Hold offers a demo and contact-based pricing; consider it for another legal-hold product to evaluate.

Verdict

Organizations already using Passport or TyMetrix 360° should consider ELM Solutions Legal Holds for automated communications, response monitoring, and audit reporting. Its main advantage is that legal-hold workflows connect directly with those matter-management systems; its main drawback is that custom pricing and an unspecified deployment choice require buyers to confirm fit before committing.

	ELM Solutions Legal Holds	Litigious
Free plan		Yes
Paid from		Free
Platforms	Web	api, self-hosted, Web
Custodian acknowledgment	Yes
Automated reminders	Yes
Audit trail	Yes
Matter tracking	Yes
Free plan		Yes
Client intake		Yes
Client portal		Yes
Document automation		Yes
Time tracking		Yes
Billing and payments		Yes

ELM Solutions Legal Holds vs Litigious

ELM Solutions Legal Holds

Litigious