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Duck Creek Claims vs Salesforce Insurance Claims Management

Both stand on insurance claims management. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Duck Creek Claims

Paid APIWeb

P&C insurers looking for claims lifecycle management, configurable automation, and cloud delivery can consider Duck Creek Claims. Its stated capabilities span intake through recovery, with tools for low-complexity claim processing and integrations. Request pricing from the maker to assess fit and cost.

Visit Duck Creek Claims

Salesforce Insurance Claims Management

Paid Web
Visit Salesforce Insurance Claims Management

The facts

Duck Creek ClaimsSalesforce Insurance Claims Management
Free planNot publishedNot published
Open sourceNot publishedNot published
Runs onAPI, WebWeb
Lowest paid planFree or on requestNot published
Plans published1None
MakerDuck Creek ClaimsNot published
Websiteduckcreek.comsalesforce.com
On insurance claims management#4 of 14#14 of 14

Duck Creek Claims: what it does well

  • Supports claims from first notice through settlement and recovery.
  • Automates triage and decisions for low-complexity claims.
  • Includes assignment, coverage verification, investigation, and recovery capabilities.
  • Preconfigured content includes more than 1,000 business rules.
  • Offers open REST APIs and prebuilt vendor integrations.

What to know first

  • Paid product with pricing available only by request.
  • Cloud deployment is delivered through a shared security responsibility model.
  • PCI DSS applies only where customers use Duck Creek Embedded Payments.

Salesforce Insurance Claims Management: what it does well

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