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Comcast Business Managed Detection and Response vs Blackpoint MDR

Both stand on managed detection and response services. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Comcast Business Managed Detection and Response

Paid Web

Comcast Business MDR provides continuous monitoring and tiered investigation and response capabilities, with optional features for additional services and retention. Pricing is on request, and the service does not remediate underlying vulnerabilities or configuration problems.

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Blackpoint MDR

Paid Web

Blackpoint MDR brings endpoint and cloud protection together with continuous analyst-led response for MSPs. Request pricing and confirm the service scope for the endpoints and services you need.

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The facts

Comcast Business Managed Detection and ResponseBlackpoint MDR
Free planNoNot published
Open sourceNot publishedNot published
Runs onWebWeb
Lowest paid planFree or on requestFree or on request
Plans published11
MakerNot publishedNot published
Websitebusiness.comcast.comblackpointcyber.com
On managed detection and response services#20 of 34#16 of 34

Comcast Business Managed Detection and Response: what it does well

  • Monitors cloud, identity, network, and user environments.
  • SOC monitors alerts and responds 24/7/365.
  • Three service tiers provide different capabilities.
  • Optional retention extension reaches 365 days.
  • Includes SIEM and threat hunting in Complete.

What to know first

  • No free plan is listed.
  • Pricing requires consultation and depends on monitored assets.
  • Customers must fix underlying configuration issues and vulnerabilities.
  • Monitored assets need internet connectivity.

Blackpoint MDR: what it does well

  • 24/7 monitoring and analyst response
  • Unified endpoint and cloud protection
  • Includes threat hunting and incident response
  • Datto Autotask can sync SOC tickets and comments
  • No setup fees or long-term lock-in contracts

What to know first

  • Pricing is available on request
  • SOC 2 Type 2 report requires a mutual nondisclosure agreement

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