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Channels vs DialerJazz

Both stand on sales dialer software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Channels

Free plan AndroidExtensioniPhone+1

Channels combines calling and messaging with customer context, integrations, and data connections. The trial offers a way to access the full software, while plan limits and annual billing are worth checking against expected usage.

Visit Channels

DialerJazz

Free plan APISelf-hostedWeb

DialerJazz combines outbound calling modes with lead and campaign tracking. Its setup depends on InsForge and Telnyx, so those requirements matter when choosing it.

Visit DialerJazz

The facts

ChannelsDialerJazz
Free planYesYes
Open sourceNot publishedNot published
Runs onAndroid, Extension, iPhone, WebAPI, Self-hosted, Web
Lowest paid planPlus: $24 a monthFree or on request
Plans published21
MakerNot publishedNot published
Websitechannels.appgithub.com
On sales dialer software#1 of 32#2 of 32

Channels: what it does well

  • Displays customer and order details during calls.
  • IVR routes callers by keypad selection.
  • Integrations include Shopify, HubSpot, and Zendesk.
  • Seven-day trial requires no credit card.
  • 24/7 support by phone, email, and live chat.

What to know first

  • Plus is limited to five phone numbers.
  • Plus retains call history and recordings for 30 days.
  • Paid plan prices are billed annually.

DialerJazz: what it does well

  • Three calling modes, including automated sequential dialing
  • Tracks leads, companies, contacts, and dispositions
  • Campaign assignment, progress tracking, and status filters
  • Docker-ready with a documented REST API

What to know first

  • Setup requires an InsForge project and Telnyx account
  • Security updates apply only to the latest main branch

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