Callu vs ManageEngine ServiceDesk Plus

Callu

5.2 #18 in IT Incident Management Software

About Callu

ManageEngine ServiceDesk Plus

5.6 #11 in IT Knowledge Base Software

About ManageEngine ServiceDesk Plus
CalluManageEngine ServiceDesk Plus
Free planNoNo
Free trialNoNo
Paid from—$13/mo
Open sourceNoNo
PlatformsWebAndroid, iOS, Linux, macOS, Web, Windows
Free planYesYes
On-call schedulingYes—
Escalation policiesYes—
Status pageadvanced—
Post-incident reviewsYes—
Stakeholder updatesYes—

Both are listed in Best IT Incident Management Software. On Freedom251, ManageEngine ServiceDesk Plus scores higher on our published basis.