Side by side
CallTools vs Predictive Dialer
Both stand on sales dialer software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIExtensionMac+2
CallTools combines inbound and outbound calling with follow-up messaging, reporting, integrations and compliance controls. Pricing is on request, and agent hardware and browser requirements exclude tablets, mobile devices and virtual machines.
Visit CallTools
Free trial AndroidAPIiPhone+1
Predictive Dialer combines outbound dialing, call analytics, and lead tools, with plans priced per user. Before choosing it, review the talk-time allowance, possible extra fees, and the maker's note that some features may be in beta.
Visit Predictive DialerThe facts
| CallTools | Predictive Dialer | |
|---|---|---|
| Free plan | Not published | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Extension, Mac, Web, Windows | Android, API, iPhone, Web |
| Lowest paid plan | Free or on request | Click-to-Call: $49 a month |
| Plans published | 1 | 3 |
| Maker | CallTools | Not published |
| Website | calltools.com | predictivedialer.co |
| On sales dialer software | #12 of 32 | #16 of 32 |
CallTools: what it does well
- Offers power, predictive and preview dialing.
- Inbound tools include queues, callbacks and custom IVR.
- Reports call and lead-source metrics in real time.
- Lists more than 40 direct integrations.
- Plan includes unlimited local and domestic long-distance minutes.
What to know first
- Pricing is available only on request.
- Agents need a physical Windows 10 or current macOS computer.
- Tablets, mobile devices and virtual machines are unsupported.
- A USB wired headset is required.
Predictive Dialer: what it does well
- Dials up to three lines simultaneously
- Tracks agent and campaign performance
- Includes lead segmentation and scoring
- 14-day trial requires no credit card
- Offers Zapier, CRM, and API integrations
What to know first
- No free plan
- Seats include up to 48 hours of talk time daily
- Additional compliance and call charges may apply
- Some features may be exclusive to a beta platform
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