Side by side
Bird Eats Bug vs JTrac
Both stand on issue tracking software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan ExtensionSelf-hostedWeb
Choose Bird Eats Bug if your team needs bug reports that pair screen recordings with technical logs, or wants customers to report issues through an embedded widget. Look elsewhere if you need all integrations on the Starter plan or a published Enterprise price.
Visit Bird Eats Bug Free plan LinuxMacSelf-hosted+2
JTrac offers customizable issue tracking with search, dashboards, attachments, and export, but it requires self-hosting and Java 8 or higher. Administrators should account for its custom-field limits and the extra user setup needed with LDAP.
Visit JTracThe facts
| Bird Eats Bug | JTrac | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Extension, Self-hosted, Web | Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Starter: $50 a month | Free or on request |
| Plans published | 4 | 1 |
| Maker | Not published | Not published |
| Website | birdeatsbug.com | j-trac.sourceforge.io |
| On issue tracking software | #5 of 40 | #9 of 40 |
Bird Eats Bug: what it does well
- Recordings can include clicks, key input, console logs, and network requests.
- Background error monitoring supports replaying issues after they happen.
- The Web SDK lets customers report issues without an account or extension.
- Premium includes all listed integrations and unlimited folders.
- Enterprise lists on-premise deployment, SAML SSO, and audit logs.
What to know first
- The Free plan is limited to 15 uploads per month.
- Starter includes only one integration.
- Enterprise pricing is available by consultation.
JTrac: what it does well
- Custom workflows, roles, and field-level permissions.
- Tracks bugs, action items, and tasks.
- Includes item history and file attachments.
- Search results can be exported to Excel.
- Supports Active Directory and CAS single sign-on.
What to know first
- Requires Java 8 or higher.
- LDAP does not create users or map project access.
- Custom fields have per-project limits.
- Administrators must configure SMTP for email notifications.
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