Side by side
BasePress vs SupportHero
Both stand on knowledge base software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Self-hostedWeb
BasePress combines documentation organization, search, access controls, feedback, and analytics inside WordPress. Its annual licenses and self-hosted requirement should be weighed against the number of sites you need to cover.
Visit BasePress Paid Web
SupportHero combines web publishing with custom domains, SSO, revision history, and analytics. Choose a plan based mainly on required administrators and languages; Enterprise pricing requires a separate inquiry.
Visit SupportHeroThe facts
| BasePress | SupportHero | |
|---|---|---|
| Free plan | No | No |
| Open source | Not published | Not published |
| Runs on | Self-hosted, Web | Web |
| Lowest paid plan | Essential: $79 a year | Small Plan: $49 a month |
| Plans published | 3 | 4 |
| Maker | Not published | SupportHero |
| Website | basepresskb.com | supporthero.com |
| On knowledge base software | #136 of 138 | #132 of 138 |
BasePress: what it does well
- Creates multiple independent knowledge bases
- Live search highlights matching terms
- Granular content restriction
- Article voting and analytics
- 14-day full refund guarantee
What to know first
- No free plan
- Each multisite installation requires a license
- Annual paid plans
- Self-hosted WordPress platform
SupportHero: what it does well
- Supports internal and external publishing
- Custom domain and SSO support
- Unlimited articles on listed plans
- Version history and content analytics
- 14-day trial listed
What to know first
- No free plan
- Language and admin limits vary by plan
Alternatives to BasePress Alternatives to SupportHero The whole list