Side by side
Avaya Aura Contact Center vs CallHub
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APILinuxSelf-hosted+1
Avaya Aura Contact Center combines broad channel handling with Avaya telephony integration, routing, reporting, and developer interfaces. Its infrastructure requirements, concurrency limit, and release-support history should be reviewed during planning.
Visit Avaya Aura Contact Center Free trial AndroidAPIiPhone+3
CallHub combines phone banking, messaging, outreach, and workflow tools, with integrations and an API for connecting data. Compare Essential’s stated limits with your team’s needs; Scale’s price is not listed.
Visit CallHubThe facts
| Avaya Aura Contact Center | CallHub | |
|---|---|---|
| Free plan | Not published | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Linux, Self-hosted, Windows | Android, API, iPhone, Mac, Web, Windows |
| Lowest paid plan | Not published | Free or on request |
| Plans published | None | 2 |
| Maker | Not published | CallHub |
| Website | avaya.com | callhub.io |
| On call center software | #74 of 124 | #36 of 124 |
Avaya Aura Contact Center: what it does well
- Supports voice and numerous multimedia contact types
- Inbound and outbound intelligent routing
- Real-time and historical reporting
- REST, SOAP, and Contact Control SDKs
- Windows and Linux deployment options
What to know first
- Pricing is on request
- Some multimedia channels need additional infrastructure
- Agents can handle up to five concurrent contacts
- Older releases have listed support end dates
CallHub: what it does well
- Supports phone, voice, text, email, and workflow channels.
- Offers four listed dialing modes.
- Texting includes surveys, link tracking, and profanity filtering.
- API supports custom two-way data flows.
- Android and iOS apps are available.
What to know first
- Essential is limited to 10,000 contacts and 10 agents.
- Essential lists only five team members.
- Chrome is recommended for browser calling.
- Scale price is not listed.
Alternatives to Avaya Aura Contact Center Alternatives to CallHub The whole list