Side by side
AssurX Customer Quality Management vs Forseti Complaints Management System
Both stand on complaint management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
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Visit AssurX Customer Quality Management Free trial APIWeb
Choose Forseti if your regulated organisation needs a complaints workflow aligned with FCA DISP, monitoring across products and services, and complaint reporting. Look elsewhere if you need a free plan or want published price amounts before contacting the vendor.
Visit Forseti Complaints Management SystemThe facts
| AssurX Customer Quality Management | Forseti Complaints Management System | |
|---|---|---|
| Free plan | Not published | A free trial |
| Open source | Not published | Not published |
| Runs on | Web | API, Web |
| Lowest paid plan | Not published | Not published |
| Plans published | None | None |
| Maker | Not published | Not published |
| Website | assurx.com | forseticomplaints.com |
| On complaint management software | #25 of 26 | #11 of 26 |
AssurX Customer Quality Management: what it does well
Forseti Complaints Management System: what it does well
- Standard complaints journey aligns with FCA DISP regulations.
- Includes acknowledgement and eight-week holding letter templates.
- Monitors complaints across multiple products and services.
- API data transfer is a standard feature at no additional cost.
- Optional Q&A checks let managers request amendments to handler work.
What to know first
- There is no free plan.
- Pricing is available on request.
- Some reporting, Q&A, letter and workflow options are optional modules.
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