Side by side
ArcGIS Hub vs Sprinklr Social Listening
Both stand on audience intelligence platforms. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APISelf-hostedWeb
ArcGIS Hub combines community-facing websites, data sharing, and engagement tools, with Premium adding collaboration features. The required ArcGIS Online license and on-request pricing are important considerations.
Visit ArcGIS Hub
Paid APIWeb
Sprinklr Social Listening combines broad channel monitoring with AI analysis, benchmarking, crisis workflows, and reporting tools. Consider it if these capabilities fit your organization and you can obtain pricing directly.
Visit Sprinklr Social ListeningThe facts
| ArcGIS Hub | Sprinklr Social Listening | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | API, Self-hosted, Web | API, Web |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 3 | 1 |
| Maker | ArcGIS Hub | Sprinklr Social Listening |
| Website | esri.com | sprinklr.com |
| On audience intelligence platforms | #2 of 20 | #6 of 20 |
ArcGIS Hub: what it does well
- Creates unlimited low- to no-code websites
- Offers API access and open-format downloads
- Integrates several ArcGIS applications
- Supports public and login-restricted content
- Enterprise Sites runs on customer infrastructure
What to know first
- No free plan
- Pricing is on request
- Hub plans require a qualifying ArcGIS Online user type license
Sprinklr Social Listening: what it does well
- Monitors 30+ channels in real time.
- Tracks brand awareness, share of voice, and CSAT.
- Detects logos in GIFs, images, and videos.
- Alerts can reach email, Slack, and mobile.
- Automates report creation and distribution.
What to know first
- Pricing is available on request.
- Firehose access covers 10+ channels.
Alternatives to ArcGIS Hub Alternatives to Sprinklr Social Listening The whole list