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Apache Answer vs Discourse

Both stand on customer community software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Apache Answer

Free plan Open source APILinuxMac+3

Apache Answer combines community Q&A with moderation, search, customization, and self-hosted deployment options. Teams should account for plugin security responsibility, especially when using third-party extensions.

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Discourse

Free plan Self-hosted

Discourse offers self-hosting and managed plans, with a free option and paid hosting from $100/mo. Compare staff seats, storage, and page-view allowances with the needs of your community.

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The facts

Apache AnswerDiscourse
Free planYesYes
Open sourceYesNot published
Runs onAPI, Linux, Mac, Self-hosted, Web, WindowsSelf-hosted
Lowest paid planFree or on requestPro: $100 a month
Plans published15
MakerNot publishedDiscourse
Websiteanswer.apache.orgdiscourse.org
On customer community software#1 of 37#4 of 37

Apache Answer: what it does well

  • Members can ask, answer, comment, and vote.
  • Admins can manage roles and review edit history.
  • Offers multiple deployment and database options.
  • Themes and layouts are customizable.
  • Free, self-hosted software under Apache License 2.0.

What to know first

  • Third-party plugin security is not covered by its guarantee.
  • Deployment is self-hosted.
  • Discord support has no guarantee of an instant response.

Discourse: what it does well

  • Free plan has unlimited members.
  • Users can self-host or choose managed hosting.
  • Communities can use custom domains and private spaces.
  • Paid plans offer a 14-day trial.
  • Users can export community data.

What to know first

  • Free plan has two staff seats.
  • Free plan provides 5GB of upload storage.
  • Pro costs $100/mo.
  • Enterprise pricing is custom.

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