Freedom251 › Returns Management Software
ZigZag Global
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | monthly · UK-based retailers · UK domestic returns · unlimited returns · carrier charges apply | Free |
| Platinum | monthly · 500 returns included on plan summary · extras pay-as-you-go · Shop Now · browse and exchange products · Stripe payment integration · 14 days free | $199 a month |
| Silver | monthly · 100 returns included · extras pay-as-you-go · international returns back to UK · 14 day free trial | $20 a month |
| Gold | monthly · 300 returns included · extras pay-as-you-go · automated returns and refunds · configurable exchanges · 14 day free trial | $50 a month |
| Enterprise | Tiers based on monthly returns volume · 1500+ carrier services across 170+ countries · additional modules available | On request |
As zigzag.global lists them, read 30 Sept 2026. The maker's own page has the final word.
Facts from ZigZag Global's own pages
- Enterprise audience
- ZigZag describes its Enterprise platform as designed for large retailers and enterprises with complex operational needs. · zigzag.global, 30 Sept 2026
- Enterprise coverage
- The Enterprise description lists 1500+ carrier services across 170+ countries and 500k+ drop-off points. · zigzag.global, 30 Sept 2026
- Founded
- 2015 · zigzag.global, 28 Sept 2026
- Global carriage
- The company says its carrier network covers more than 3,000 carrier lanes across 170+ countries and includes customs management. · zigzag.global, 30 Sept 2026
- Headquarters
- London, United Kingdom · zigzag.global, 28 Sept 2026
- Integrations
- ZigZag says retailers can connect directly by API or use ready-made Shopify, BigCommerce, and Magento cartridges. · zigzag.global, 30 Sept 2026
- Post-purchase
- Its post-purchase offering includes proactive notifications, personalised tracking pages, incident detection, and logistics analytics. · zigzag.global, 30 Sept 2026
- Product
- ZigZag provides a global returns platform and carrier network for retailers, customers, and the planet. · zigzag.global, 30 Sept 2026
- Reporting
- Return Insights can track return rates, trends, top returned products, and return reasons. · zigzag.global, 30 Sept 2026
- Returns options
- The platform supports paid returns, live exchanges, refunds to store credit, returns to store, and returns through WhatsApp. · zigzag.global, 30 Sept 2026
- Security
- The opened maker pages reviewed did not state a security certification or compliance standard. · zigzag.global, 30 Sept 2026
- Shopify audience
- The Free Shopify plan is described for new and small UK-based retailers starting with domestic returns. · zigzag.global, 30 Sept 2026
- Shopify payments
- The Shopify Platinum plan lists Shopify Store Credit and Stripe payment integration for higher-value exchanges. · zigzag.global, 30 Sept 2026
- Support
- Enterprise features include a dedicated client support module for label generation. · zigzag.global, 30 Sept 2026
- Sustainability
- The company lists paperless returns, in-country consolidation, local marketplace resale, and repair and recycling schemes among its sustainability options. · zigzag.global, 30 Sept 2026
Where ZigZag Global stands on Freedom251
- Returns Management Software#9 of 29