Freedom251 › Delivery Management Software
Zethic Last Mile Logistics Platform
What Zethic Last Mile Logistics Platform is
Zethic Last Mile Logistics Platform plans and executes deliveries, tracks routes live and places returns on forward trips. Its route optimizer considers vehicle capacity, service time, customer time windows, driver shifts, zone skills, hub cut-offs and multi-hub allocation. Drivers receive sequenced manifests and can capture signature, photo, OTP or barcode/QR proof with GPS coordinates and a timestamp; cash-on-delivery collection is also supported. Returns, exchange pickups and return-to-origin consignments can be planned alongside deliveries, then followed through hub grading and return to stock. Recipients get a tracking page with a narrowing ETA and driver map, can reschedule, and receive SMS, email or WhatsApp alerts. A control tower flags slipping routes, breached stops and unexpected dwell, and reports first-attempt rate, cost per drop and ETA accuracy. Shipments enter by API, connector or bulk file, while webhooks return statuses, proof artifacts and return events.
Who it suits
It suits D2C fulfilment, fashion and apparel returns, third-party logistics, and bulky or appliance delivery operations. Teams needing route optimization, recipient visibility, delivery proof and reverse-logistics tracking may use it.
What it does well
- Optimizes routes across multiple operational constraints
- Captures GPS-stamped delivery proof
- Plans returns on forward delivery routes
- Provides recipient tracking and alerts
- Supports APIs, connectors, files and webhooks
What to know first
- Pricing is scoped to a single-hub pilot
- API is the listed platform
- SOC 2 Type II is still in progress
Verdict
Zethic combines dispatch, live monitoring, delivery evidence and reverse logistics in one platform. Its managed or customer-cloud deployment and integration options support different operating setups, but pricing requires a scoped pilot.
Facts from Zethic Last Mile Logistics Platform's own pages
- Analytics
- The control tower flags slipping routes, breached stops, and unexpected dwell, and reports first-attempt rate, cost per drop, and ETA accuracy. · zethic.com, 11 Oct 2026
- API access
- Yes · zethic.com, 24 Sept 2026
- API and data exchange
- The FAQ says shipments can arrive over an API, channel connector, or bulk file import, while webhooks return status, proof-of-delivery artifacts, and return events. · zethic.com, 11 Oct 2026
- API and events
- The platform supports shipments via API, channel connector or bulk file import, with webhooks for status, proof-of-delivery artefacts and return events. · zethic.com, 12 Oct 2026
- Compliance
- The page lists ISO 27001 controls and GDPR-aligned handling, says SOC 2 Type II is in progress, and notes PCI DSS via payment partners. · zethic.com, 12 Oct 2026
- Control tower
- A live board flags slipping routes, SLA-breaching stops and unexpected dwell, and reports first-attempt rate, cost per drop and ETA accuracy by route, hub and driver. · zethic.com, 12 Oct 2026
- Customer notifications
- Yes · zethic.com, 24 Sept 2026
- Customer visibility
- Recipients can use a tracking page with a narrowing ETA, driver map and self-serve rescheduling, with alerts over SMS, email or WhatsApp. · zethic.com, 12 Oct 2026
- Delivery proof
- The driver app supports signature, photo, OTP or barcode/QR scan proof with location and timestamp, plus cash-on-delivery collection. · zethic.com, 12 Oct 2026
- Deployment
- The platform can run as a managed service in a regional tenancy or be deployed into the customer's own cloud account. · zethic.com, 12 Oct 2026
- Dispatch management
- Yes · zethic.com, 24 Sept 2026
- Driver execution
- Drivers receive sequenced manifests and can capture signature, photo, OTP, or barcode/QR proof of delivery with GPS coordinates and a timestamp. · zethic.com, 11 Oct 2026
- Headquarters
- Bengaluru, India · zethic.com, 19 Oct 2026
- Integrations
- The page lists Shopify, WooCommerce, Magento, marketplace shipment feeds, custom OMS via API, WMS platforms, SAP and Oracle ERP, and inventory masters. · zethic.com, 12 Oct 2026
- Intended users
- Listed use cases include direct-to-consumer fulfilment, fashion and apparel returns, third-party logistics, and bulky or appliance deliveries. · zethic.com, 12 Oct 2026
- Live delivery tracking
- Yes · zethic.com, 24 Sept 2026
- Maker and location
- Zethic describes its studio as based in Bengaluru. · zethic.com, 11 Oct 2026
- Pilot
- Zethic offers a single-hub shadow pilot that compares route density and first-attempt rate alongside the current planning process. · zethic.com, 12 Oct 2026
- Pricing
- The product page directs visitors to book a demo and says pilot pricing is scoped to one hub; it does not state a price. · zethic.com, 12 Oct 2026
- Pricing and pilot
- The page says pricing and an integration approach are scoped to a single-hub pilot; it does not display a price. · zethic.com, 11 Oct 2026
- Proof of delivery
- photo_and_signature · zethic.com, 24 Sept 2026
- Purpose
- The platform plans last-mile delivery routes around capacity, time windows, shift length and other operating constraints. · zethic.com, 12 Oct 2026
- Recipient visibility
- Recipients can view a tracking page with a narrowing ETA and driver map, reschedule delivery, and receive alerts by SMS, email, or WhatsApp. · zethic.com, 11 Oct 2026
- Returns
- Customer returns, exchange pickups, and return-to-origin consignments can be planned onto forward delivery routes and tracked through hub grading and return to stock. · zethic.com, 11 Oct 2026
Where Zethic Last Mile Logistics Platform stands on Freedom251
- Delivery Management Software#87 of 93