Freedom251 › Shipping Software
Zenkraft
What Zenkraft is
Zenkraft is a Salesforce-native shipping, tracking, and returns service for businesses managing delivery work in Salesforce. Users can create shipping labels individually or in bulk from Salesforce objects, compare real-time carrier rates and delivery dates, and track shipments. Zenkraft says it supports more than 200 global and regional parcel, LTL freight, and same-day carriers, although quoting capabilities differ by carrier. Its integration covers standard and custom Salesforce objects, Apex, custom Flows, and Commerce, Field Service, and OMS workflows. Returns features include return-label creation, self-service returns, and return-shipment tracking. Shipment events can synchronize with Salesforce Orders, Cases, Opportunities, and Accounts. A REST API uses JSON requests and responses with bearer-token authentication. Zenkraft says its apps store data on Salesforce and inherit Salesforce security and compliance credentials. The Service Cloud plan costs $3,499 a year, with a 7-day trial and no free plan. Zenkraft is based in Chicago and offers web and API access.
Who it suits
Zenkraft suits teams that operate shipping, returns, and tracking workflows inside Salesforce. It is also relevant to organizations needing carrier rate shopping, label printing, and Salesforce-connected shipment events.
What it does well
- Bulk or individual label generation
- Real-time rate and delivery-date comparison
- Supports over 200 listed carriers
- Self-service returns and return labels
- REST API with bearer authentication
What to know first
- Starts at $3,499 a year
- No free plan
- Carrier quoting varies by carrier
- Requires Salesforce-based workflows
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Service Cloud | company/year · Starting price; native installable shipping, returns and tracking solution | $3,499 a year |
As zenkraft.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
Zenkraft concentrates shipping, tracking, and returns functions within Salesforce, including labels, rates, returns, and synchronized shipment records. Its paid Service Cloud plan includes a 7-day trial, while carrier quoting capabilities require checking specific carriers.
Facts from Zenkraft's own pages
- API
- Zenkraft offers a REST API with JSON requests and responses, and API authentication uses a bearer token. · zenkraft.com, 8 Oct 2026
- Carrier capability limits
- Zenkraft says quoting capabilities vary by carrier and advises customers to contact it about specific carriers. · zenkraft.com, 8 Oct 2026
- Carrier coverage
- Zenkraft says it supports more than 200 global and regional parcel, LTL freight, and same-day carriers. · zenkraft.com, 8 Oct 2026
- Headquarters
- Chicago, Illinois, United States · zenkraft.com, 28 Sept 2026
- Partner history
- Zenkraft says it has been a Salesforce partner since 2009. · zenkraft.com, 8 Oct 2026
- Printing security
- Zenkraft says communication between Salesforce and PrintNode for automated printing is secured via SSL. · zenkraft.com, 8 Oct 2026
- Product
- Zenkraft provides Salesforce-native shipping, tracking, and returns tools. · zenkraft.com, 8 Oct 2026
- Rates and delivery dates
- The product calculates and compares real-time carrier rates and delivery dates in Salesforce. · zenkraft.com, 8 Oct 2026
- Returns
- The product can generate return labels, support self-service returns, and track return shipments in Salesforce. · zenkraft.com, 8 Oct 2026
- Salesforce integration
- Zenkraft integrates natively with standard and custom Salesforce objects and supports Apex, custom Flows, and Commerce, Field Service, and OMS workflows. · zenkraft.com, 8 Oct 2026
- Security
- Zenkraft says its native apps store data on Salesforce and inherit Salesforce platform security and compliance credentials. · zenkraft.com, 8 Oct 2026
- Shipping
- Users can generate shipping labels individually or in bulk from Salesforce objects. · zenkraft.com, 8 Oct 2026
- Support
- The site lists a Help Center, live chat, and contact options for support. · zenkraft.com, 8 Oct 2026
- Tracking
- Shipment tracking events can synchronize to Salesforce records, including Orders, Cases, Opportunities, and Accounts. · zenkraft.com, 8 Oct 2026
Where Zenkraft stands on Freedom251
- Shipping Software#30 of 32
- Parcel Management Software#32 of 34