Freedom251 › Pet Grooming Software
ZendPaw
What ZendPaw is
ZendPaw is paid web software for pet-service businesses in the United States and Mexico, including grooming salons, mobile groomers, veterinary clinics, and other care providers. It combines appointment scheduling, client and pet records, staff management, automated reminders, payment processing, and related tools. The calendar tracks statuses and supports recurring appointments up to six months ahead. Profiles can store breed, weight, age, notes, and service history. Businesses set service-specific cancellation policies and track deposits. Digital waivers can be sent for online signing, with status shown on profiles. Salon features include online booking, commission tracking, pet report cards, inventory, and role-based staff access. English and Spanish interfaces are available, with reminder language set per client. Solo costs $39 a month; Salon costs $89 a month. A 14-day trial is offered, and records can be exported as CSV.
Who it suits
It is designed for pet businesses in the United States and Mexico, from grooming operations to veterinary clinics. Solo fits one staff member, while Salon supports up to 10 staff.
What it does well
- Supports recurring appointments
- Stores detailed pet records
- Includes digital waivers
- Offers English and Spanish
- CSV data export available
What to know first
- No free plan
- Solo allows one staff member
- Solo limits services to 15
- Premium is not yet available
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Premium | Monthly · Coming soon · Unlimited staff · Unlimited services · Full reporting history · In active development; waitlist for early access and launch pricing | $139 a month |
| Solo | Monthly · 1 staff · Up to 15 services · Unlimited clients & pet profiles · Last 30 days of reports | $39 a month |
| Salon | Monthly · Up to 10 staff · Unlimited services · Unlimited clients & pet profiles · Last 90 days of reports and yearly reports | $89 a month |
As zendpaw.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
ZendPaw combines scheduling, records, reminders, payments, and salon operations in a web service for pet businesses. Its monthly plans and staff or service limits make plan selection important.
Facts from ZendPaw's own pages
- Bilingual support
- The interface is available in English and Spanish, and reminder language can be set individually for each client. · zendpaw.com, 9 Oct 2026
- Cancellation policies
- Businesses can set cancellation policies per service and track deposit status on appointments. · zendpaw.com, 9 Oct 2026
- Data export and retention
- Users can export their records as CSV files; after cancellation, data is available for export for 30 days before deletion from active systems. · zendpaw.com, 9 Oct 2026
- Digital waivers
- Digital waivers can be sent automatically to new clients for online signing, and the signed status appears on the client profile. · zendpaw.com, 9 Oct 2026
- Pet records
- Client profiles can include pets’ breed, weight, age, notes, and service history. · zendpaw.com, 9 Oct 2026
- Plan limits
- Solo includes up to 15 services and one staff member; Salon includes up to 10 staff; Premium is listed as coming soon with unlimited staff. · zendpaw.com, 9 Oct 2026
- Salon features
- Salon features include online booking, commission tracking, pet report cards, supply and retail inventory, and role-based staff access. · zendpaw.com, 9 Oct 2026
- Scheduling
- The service offers an appointment calendar, appointment status tracking, and recurring appointments that can be scheduled for up to six months. · zendpaw.com, 9 Oct 2026
- Security
- ZendPaw says it uses HTTPS/TLS encryption in transit, salted one-way password hashing, rate limiting, CAPTCHA, role-based access controls, and per-tenant data separation. · zendpaw.com, 9 Oct 2026
- Service providers
- ZendPaw identifies Stripe for payment processing, Cloudflare for security and bot protection, Resend for transactional email, Neon for database hosting, Vercel for hosting, and Sentry for error monitoring. · zendpaw.com, 9 Oct 2026
- Support
- Customer support is available by email in English and Spanish, and ZendPaw says it aims to respond within two business days. · zendpaw.com, 9 Oct 2026
- What it does
- ZendPaw is cloud-based software for pet service businesses that provides appointment scheduling, client and pet records, staff management, automated reminders, payment processing, and related business tools. · zendpaw.com, 9 Oct 2026
- Who it serves
- ZendPaw is designed for pet businesses including grooming salons, mobile groomers, veterinary clinics, and pet care providers in the United States and Mexico. · zendpaw.com, 9 Oct 2026
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