Freedom251 › Delivery Management Software
ZenDMS
by ZenDMS
What ZenDMS is
ZenDMS is a delivery management platform for first-, middle-, and last-mile logistics, with dispatch tools, live tracking, and AI-led routing. Route planning accounts for time windows, vehicle capacity, driver skills, and traffic, and can be recalculated after dispatch. Live GPS tracking, delivery status and ETA updates, alerts, and customer self-tracking links provide shipment updates. Deliveries can include photo-and-signature proof. Its REST API connects with ERP, OMS, and finance systems; named integrations include SAP, Oracle, Tally, Microsoft Dynamics, and Zoho. ZenSensor monitors shipment location, temperature, humidity, and tamper events, with alerts and audit-ready logs. ZenDMS is available through web and API. Pricing is based on delivery volume and selected modules, not users, drivers, devices, or 3PL partners. The pricing page lists a ₹16,000 monthly minimum for 0–2,000 deliveries, then ₹8 per delivery for 2,001–5,000 and ₹6 per delivery for 5,001–50,000; larger volumes require a quote. The FAQ describes phone, email, and chat support, plus onboarding and training. The maker says ZenDynamix is ISO 27001:2022 certified and describes encryption, MFA, role-based access, monitoring, and regular audits.
Who it suits
It suits delivery operations in sectors such as pharma, manufacturing, e-commerce, retail, dairy, FMCG, and logistics. Teams managing delivery volume and selected modules can use its dispatch, tracking, and routing tools.
What it does well
- Route optimization considers traffic, capacity, skills, and time windows.
- Live tracking includes ETA updates and customer self-tracking links.
- Photo-and-signature proof of delivery is supported.
- REST API connects with named ERP and OMS systems.
- ZenSensor tracks temperature, humidity, and tamper events.
What to know first
- Monthly minimum is ₹16,000 for 0–2,000 deliveries.
- Volumes above 50,000 deliveries require an exact quote.
- No free plan or free trial is listed.
- Go-live timing depends on needs and integrations.
Limits
The pricing page sets a ₹16,000 monthly minimum for 0–2,000 deliveries, then charges ₹8 per delivery for 2,001–5,000 and ₹6 per delivery for 5,001–50,000. Volumes above 50,000 require an exact quote; the Enterprise plan has no listed price.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| SME | deliveries / month; 100 to 5,000 deliveries · Core DMS modules · Email support · Standard onboarding | ₹8 a month |
| Growth | around 10,000 deliveries / month · DMS + TMS / WMS modules · Priority email + chat support · ERP / OMS integrations | $56 a month |
| Enterprise | 10,000+ deliveries / month or custom scope · All modules bundled · Dedicated success manager · Custom workflows & SLAs | On request |
As zendms.app lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the ZenDMS website
- Choose the web platform or connect through its API
- Select the SME, Growth or Enterprise plan based on delivery volume
- Connect ERP, OMS or finance systems through the REST API if needed
- Configure dispatch, tracking, notifications and proof of delivery
- Complete onboarding, training and documentation before going live
Verdict
ZenDMS brings route planning, dispatch, shipment tracking, and delivery proof into a platform with API integrations and optional sensor monitoring. Pricing depends on delivery volume and selected modules, with a stated monthly minimum and a quote required above 50,000 deliveries.
Questions
What does ZenDMS manage?
It manages first-mile, middle-mile and last-mile logistics, including dispatch, routing, tracking, delivery status and proof of delivery.
Which platforms are available?
ZenDMS is available through web and API platforms.
How is pricing calculated?
Charges are based on delivery volume and selected modules. Users, drivers, devices and 3PL partners are not metered.
What integrations are named?
REST API connections are described for ERP, OMS and finance systems, including SAP, Oracle, Tally, Microsoft Dynamics and Zoho.
Does ZenDMS offer a free plan or trial?
No free plan and no free trial are listed.
What is the SME plan?
SME is listed at ₹8 a month, billed by deliveries per month, for 100 to 5,000 deliveries, with core DMS modules, email support and standard onboarding.
Facts from ZenDMS's own pages
- API access
- Yes · zendms.app, 20 Sept 2026
- Customer notifications
- Yes · zendms.app, 20 Sept 2026
- Dispatch management
- Yes · zendms.app, 20 Sept 2026
- Free plan
- No · zendms.app, 20 Sept 2026
- Free trial
- ZenDMS says it does not offer a self-serve free trial and instead offers a 30-minute working demo on the customer's data. · zendms.app, 8 Oct 2026
- Headquarters
- Bangalore, India · zendms.app, 28 Sept 2026
- Integrations
- ZenDMS describes REST API connections to ERP, OMS and finance systems and names SAP, Oracle, Tally, Microsoft Dynamics and Zoho. · zendms.app, 8 Oct 2026
- Intended industries
- The site presents ZenDMS for pharma, manufacturing, e-commerce and retail, dairy, FMCG and logistics operations. · zendms.app, 8 Oct 2026
- IoT and cold chain
- ZenSensor tracks shipment location, temperature, humidity and tamper events, with alerts and audit-ready logs. · zendms.app, 8 Oct 2026
- Live delivery tracking
- Yes · zendms.app, 20 Sept 2026
- Metering
- The pricing page says users, drivers, devices and 3PL partners are not metered; charges are based on delivery volume and selected modules. · zendms.app, 8 Oct 2026
- Onboarding
- The FAQ says most customers go live within 2–6 weeks, depending on needs and integrations, and describes onboarding, training and documentation. · zendms.app, 8 Oct 2026
- Pricing limits
- The pricing page says the monthly minimum is ₹16,000 for 0–2,000 deliveries, rates are ₹8 per delivery for 2,001–5,000 and ₹6 per delivery for 5,001–50,000, and volumes above 50,000 require an exact quote. · zendms.app, 8 Oct 2026
- Proof of delivery
- Electronic proof of delivery can capture a signature, photo, OTP and geo-stamp, then sync delivery records to connected systems. · zendms.app, 8 Oct 2026
- Purpose
- ZenDMS is a delivery management platform for first-mile, middle-mile and last-mile logistics, with real-time tracking and AI-led routing. · zendms.app, 8 Oct 2026
- Route optimization
- Its AI routing accounts for time windows, vehicle capacity, driver skills and traffic, and can re-optimize after dispatch. · zendms.app, 8 Oct 2026
- Security
- The FAQ states that ZenDMS uses TLS/SSL encryption in transit, AES-256 encryption at rest, MFA, role-based access, continuous monitoring and regular audits; it also says ZenDynamix is ISO 27001:2022 certified. · zendms.app, 8 Oct 2026
- Support
- The FAQ says technical support is available by phone, email and online chat, with documentation, FAQs and an in-app help centre. · zendms.app, 8 Oct 2026
- Tracking
- The platform provides live GPS fleet tracking, delivery status and ETA updates, alerts, and customer self-tracking links. · zendms.app, 8 Oct 2026
Where ZenDMS stands on Freedom251
- Delivery Management Software#69 of 93
- Proof of Delivery Software#22 of 24