Zapnito

Name: Zapnito
Price: 708 USD

Zapnito is ranked #9 of 126 in community platforms on Freedom251, made by Zapnito (London, United Kingdom). It runs on API, Web. A free trial is offered.

Zapnito plans and pricing

All plans

Starter Not published Free Platform Access · Unlimited data · Email automation · 24/7 Customer Support zapnito.com · 21 Sept 2026

Enterprise $708/yr billed annually Free Platform Access · Unlimited data · Email automation · 24/7 Customer Support zapnito.com · 21 Sept 2026

Essential Not published 2 admin seats · 500–2,000 registered users zapnito.com · 21 Sept 2026

Premium Not published 5 admin seats · 2,001–10,000 registered users zapnito.com · 21 Sept 2026

Premium Not published Billed annually in advance 5 admin seats · 2,001–10,000 registered users · priority support · monthly strategy reviews zapnito.com · 4 Oct 2026

Essential Not published Billed annually in advance 2 admin seats · 500–2,000 registered users · standard support · quarterly strategy reviews zapnito.com · 4 Oct 2026

Compared on community platforms

Free plan: Yes
Event hosting: Yes
Private spaces: Yes
Custom domain: Yes
Moderation tools: Yes

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7.9

Zapnito

Product: Zapnito is a B2B community and knowledge platform for personalized customer education and knowledge sharing.
Audience: The platform is designed for B2B brands engaging and educating customers across the customer lifecycle.
Content: Communities can include articles, videos, documents, courses, events, discussions, user and organization profiles, and directories.
Community tools: Features include custom branding and structure, access controls, notifications, profiles, directories, private messaging, and discussions.
Analytics: Analytics include engagement dashboards, User Explorer, and email dashboards for examining user and group behavior.
Integrations: Zapnito describes direct integrations for CRM, BI, and marketing technology, plus APIs, webhooks, Zapier, and custom SSO.
Security: Listed safeguards include ISO 27001, GDPR compliance, data encryption, custom SSL, US data residency, penetration testing, and security and audit logs.
Access controls: Authentication features include SSO, social sign-in, password strength controls, two-factor authentication, and spam and profile moderation.
Support: Support services include one-to-one platform training, a launch roadmap, strategy reviews, and UK-based support.
Paid-plan limits: Essential and Premium support registered-user ranges up to 10,000; Enterprise starts at 10,001+ users, and courses are not included in Essential.
Trial: Zapnito says it offers commitment-free 14-day trials.
Company history: Zapnito says co-founders Charles Thiede and Jon Beer started the company in 2015.
Founded: 2015
Headquarters: London, United Kingdom

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Where it ranks on Freedom251

Best Community Platforms in 2026#9 of 126
Best Customer Community Software in 2026#5 of 37

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Sources

zapnito.com· checked 4 Oct 2026
zapnito.com/product/overview· checked 4 Oct 2026
zapnito.com/product/integrations· checked 4 Oct 2026
zapnito.com/product/security· checked 4 Oct 2026
zapnito.com/product/support· checked 4 Oct 2026
zapnito.com/pricing· checked 4 Oct 2026
zapnito.com/about· checked 4 Oct 2026