Pricing
Zammad pricing
As zammad.com lists them, read 21 Oct 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Professional v2 | monthly per agent · maximum 35 agents · Chat and Telegram · SLAs · monolingual knowledge base · 35 MB attachments · 50 GB storage | €18 a month |
| Plus v2 | monthly per agent · unlimited agents · Facebook and WhatsApp · GitHub/GitLab integration · multilingual knowledge base · 50 MB attachments · 150 GB storage | €27 a month |
| Business | annual billing · email support · 6-hour maximum response · 15 service requests · bug escalations · security advisories | €2,999 a year |
| Enterprise | annual billing · initial assessment · email and phone support · 4-hour maximum response · 45 service requests · 5% discount on additional services | €5,999 a year |
| Starter v2 | monthly per agent · maximum 5 agents · Email/Web Form/SMS · 10 MB attachments · 20 GB storage | €9 a month |
| Corporation | annual billing · email and phone support · 2-hour maximum response · 95 service requests · managed patch/minor/security updates · 10% discount on additional services | €9,999 a year |
From zammad.com.