No. 25of 28 ·Marketplace Payment Platforms

Zai

Web · API

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Freedom report

One barScore 5.0

Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Zai is ranked #25 of 28 in marketplace payment platforms on Freedom251. It runs on API, Web.

Zai plans and pricing

All plans

Customised Custom package; contact sales. Volume discounts · Multi-product discounts · Country-specific rates · Interchange pricing hellozai.com · 2 Oct 2026

Standard Per card transaction; fees exclude GST. Australia pricing shown · Domestic card rate includes American Express, Mastercard and Visa · Custom pricing available for large payment volumes, high-value transactions, or unique business models hellozai.com · 2 Oct 2026

Compared on marketplace payment platforms

Free plan: No
Seller onboarding: Yes
Split payments: Yes
Commission tools: Yes
Payout scheduling: scheduled
KYC/KYB support: Yes
Payment methods: Credit and debit cards; PayTo/NPP; BECS direct debit; BPAY; standard bank transfers; wire transfers

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The record

Product: Zai provides an API-powered platform for collecting, sending, and orchestrating business payments.
Payment workflows: The platform supports workflows for splitting, holding, routing, and disbursing funds to multiple parties.
Reconciliation: Virtual accounts and PayIDs can be used to match incoming payments in real time.
Integrations: Integration options include RESTful APIs, hosted forms, iframe-based hosted fields, and CMS plugins; the site names WooCommerce as a plugin.
WooCommerce requirements: The WooCommerce plugin page specifies WordPress 6.x, WooCommerce 7.x to 9.x, PHP 7.4 or higher, and a valid SSL certificate.
Security: Zai says it is a PCI DSS compliant Level 1 Service Provider and undergoes regular audits and reviews by card schemes and partner banks.
Fraud controls: The payment collection page describes cardholder-data tokenisation, fraud monitoring, and optional 3DS2 step-up authentication for card payments.
Support: Zai says customers receive a dedicated account manager and access to in-house developers for payment support.
Markets and users: Zai describes itself as an Australian fintech payments provider and lists fintech, marketplaces, healthtech, payroll, SaaS, proptech, and retail among the business sectors it serves.
Availability limit: The API reference says UK credit-card and direct-debit transactions are not yet available.
API environments: The API reference documents separate Live production and Pre-live sandbox environments.
Founded: 2021
Headquarters: Melbourne, Victoria, Australia

Where it ranks on Freedom251

Best Marketplace Payment Platforms in 2026#25 of 28

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Sources

hellozai.com· checked 2 Oct 2026
hellozai.com/solutions/collect-payments· checked 2 Oct 2026
hellozai.com/plugins/woocommerce-payment-plugin· checked 2 Oct 2026
hellozai.com/company/compliance· checked 2 Oct 2026
hellozai.com/solutions/api-integrations· checked 2 Oct 2026
developer.hellozai.com/reference/overview· checked 2 Oct 2026
hellozai.com/pricing· checked 2 Oct 2026