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Yellow Pages Australia
What Yellow Pages Australia is
Yellow Pages Australia is a web-based business directory and digital marketing service intended to connect Australian businesses with customers. Customers can search by location and category, while businesses can create or claim a listing and update its details through myYellow. The Free Ad plan costs nothing and includes business and contact details, opening hours and service notes. Businesses can target postcodes and add more to expand their coverage. The quote platform connects businesses with local customers at no charge, and quote requests for paid ads go only to the advertiser. Advertisers can use live chat to receive, manage and record quote leads. Listings may also appear on search engines such as Google, Bing and Yahoo!7, mapping sites including Whereis and Google Maps, and specialty sites. Yellow Pages says listings are optimized for smartphone and tablet users, and its directory contains details of more than 1.9 million businesses across Australia. Support is offered by phone, live chat and an enquiry form. The site identifies Thryv Australia Pty Ltd as its operator.
Who it suits
The service is aimed at Australian small businesses seeking local customer reach and customers looking for businesses or services by location and category.
What it does well
- Free Ad plan includes contact details and opening hours
- Search by business category and location
- Businesses can target specific postcodes
- Quote requests for paid ads go only to the advertiser
- Listings may appear on search and mapping sites
What to know first
- Web platform only
- Some complex advertising programs may require account-manager or customer-service help
Limits
The Free Ad plan is limited to business details, contact details, opening hours and service notes. Some advertisers with more complex programs may need account manager or customer service assistance.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free Ad | From$0/mth · Business details · Contact details (postal address, phone number, email, website) · Opening hours and service notes | Free |
As yellowpages.com.au lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://www.yellowpages.com.au/ in a web browser.
- Submit a business listing or claim an existing listing.
- Use the Free Ad plan for business and contact details, opening hours and service notes.
- Manage listing details and content through myYellow.
- Add postcodes to widen the areas you target.
Verdict
Yellow Pages Australia offers a free listing option alongside postcode targeting and tools for handling quote leads. Businesses with more complex advertising programs may need support from an account manager or customer service.
Questions
Is there a free plan?
Yes. The Free Ad plan is billed from $0 per month.
What does the Free Ad plan include?
It includes business details, postal address, phone number, email, website, opening hours and service notes.
Can businesses claim an existing listing?
Yes. Businesses can claim listings and update details through myYellow.
How do customers find businesses?
They can search the online directory by location and category.
How can advertisers handle quote leads?
Advertisers can use live chat to receive, manage and record quote leads. Quote requests for paid ads go only to the advertiser.
Who operates Yellow Pages Australia?
The site footer identifies Thryv Australia Pty Ltd as its operator.
Facts from Yellow Pages Australia's own pages
- Audience
- The service describes its directory and advertising products as helping Australian small businesses reach customers. · yellow.com.au, 9 Oct 2026
- Business search
- The online directory lets customers search for businesses and services by location and category. · yellowpages.com.au, 9 Oct 2026
- Directory distribution
- Listings may also appear through search engines including Google, Bing and Yahoo!7, mapping sites including Whereis and Google Maps, and other specialty sites. · yellow.com.au, 9 Oct 2026
- Directory size
- The contact page says Yellow Pages contains details of more than 1.9 million businesses across Australia. · yellowpages.com.au, 9 Oct 2026
- Lead management
- Advertisers can use a live chat tool to receive, manage and record quote leads. · yellow.com.au, 9 Oct 2026
- Listing management
- Businesses can update listing details and add content through myYellow, while some advertisers with more complex programs may need help from an account manager or customer service. · yellow.com.au, 9 Oct 2026
- Location targeting
- Businesses can target specific postcodes and add more postcodes to expand their coverage. · yellow.com.au, 9 Oct 2026
- Maker
- The Yellow Pages site footer identifies Thryv Australia Pty Ltd as its operator. · yellowpages.com.au, 9 Oct 2026
- Mobile access
- The company says listings are optimised to reach customers using smartphones and tablets. · yellow.com.au, 9 Oct 2026
- Privacy
- Thryv's privacy notice describes how it collects, uses, protects and discloses information for its websites, apps, APIs and other services. · thryv.com, 9 Oct 2026
- Purpose
- Yellow Pages Online is a business directory and digital marketing service intended to help businesses connect with customers. · yellow.com.au, 9 Oct 2026
- Quote leads
- Its quotes platform connects businesses with local customers at no charge, and quote requests for paid ads go only to the advertiser. · yellow.com.au, 9 Oct 2026
- Support
- The product page offers phone support at 1800 670 722, live chat and an enquiry form. · yellow.com.au, 9 Oct 2026
Where Yellow Pages Australia stands on Freedom251
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