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Yay.com Business Instant Messaging
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What Yay.com Business Instant Messaging is
Yay.com Business Instant Messaging combines business chat and HD voice calling in one communications app. Teams can send files, use threads and group chats, and search by keywords, people, shared links, files, or phone numbers. One-to-one chats can start voice calls, while group chats can connect to a conference bridge. External contacts such as clients and partners can join business conversations. Yay describes messaging and file sharing as end-to-end encrypted and GDPR-compliant. Administrators can grant enterprise chat access per user and set individual permissions, with bulk deployment methods advertised for teams. The service is integrated with Yay’s VoIP phone system and lists integrations for Pipedrive, HubSpot, Capsule CRM, Slack, Zoho CRM, Google Contacts, Office 365, Microsoft Teams, and Intercom. Apps are available on Android, iOS, Linux, macOS, web, and Windows. Features are included in a 14-day cloud phone-system trial without a credit card. Paid plans are billed per user yearly: Core is 12.00 USD monthly, Standard 20.00 USD, and Premium 32.00 USD; prices exclude tax.
Who it suits
It suits business teams and partners working remotely or in offices who need chat, file sharing, search, and voice calling together. Administrators needing per-user access and permissions may also find it suitable.
What it does well
- Combines messaging with HD voice calling
- Supports threads, groups, files, and smart search
- Allows external guest contacts
- Lists end-to-end encryption and GDPR compliance
- Available on mobile, desktop, and web
What to know first
- No free plan
- Paid plans are billed yearly per user
- Prices exclude tax
- Trial is limited to 14 days
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Core | per user, paid yearly; prices exclude tax · 100 minutes included · 1 phone number · business messaging | $12 a month |
| Standard | per user, paid yearly; prices exclude tax · 750 minutes included · 1 phone number · includes Core features | $20 a month |
| Premium | per user, paid yearly; prices exclude tax · Unlimited minutes · 1 phone number · includes Core and Standard features | $32 a month |
As yay.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
Yay.com brings business messaging and VoIP calling together across mobile, desktop, and web platforms. Its guest access, administration controls, encryption description, and integrations support team communication, while continued use requires a paid plan after the trial.
Facts from Yay.com Business Instant Messaging's own pages
- Administration
- Administrators can grant enterprise chat access per user and configure individual user permissions. · yay.com, 7 Oct 2026
- Deployment
- Yay advertises bulk app deployment methods for getting teams started. · yay.com, 7 Oct 2026
- External collaboration
- Yay says users can invite external contacts, including clients and partners, into secure business conversations. · yay.com, 7 Oct 2026
- Founded
- 2014 · yay.com, 28 Sept 2026
- Headquarters
- Guildford, Surrey, United Kingdom · yay.com, 28 Sept 2026
- Integration
- Yay says its instant messaging is tightly integrated with its VoIP phone system. · yay.com, 7 Oct 2026
- Intended users
- Yay describes the chat service as messaging for business teams and partners, including colleagues working remotely or in-office. · yay.com, 7 Oct 2026
- Messaging features
- The app supports file sending, smart search, threads and group chats. · yay.com, 7 Oct 2026
- Other integrations
- Yay lists phone-system integrations for Pipedrive, HubSpot, Capsule CRM, Slack, Zoho CRM, Google Contacts, Office 365, Microsoft Teams and Intercom. · yay.com, 7 Oct 2026
- Product
- Yay.com combines business instant messaging with HD quality voice calling in one communications app. · yay.com, 7 Oct 2026
- Search
- Yay Chat smart search can find information by keywords, people, shared links, files and phone numbers. · yay.com, 7 Oct 2026
- Security
- The product page describes messaging and file sharing as end-to-end encrypted and GDPR-compliant. · yay.com, 7 Oct 2026
- Support
- Yay lists a five-star support team and provides the contact address [email protected]. · yay.com, 7 Oct 2026
- Trial
- Yay offers a 14-day free trial of its cloud phone system, with no credit card required; the instant-messaging article says its features are included in that trial. · yay.com, 7 Oct 2026
- Voice calling
- Users can start a voice call from a one-to-one chat, and group chats can connect to a conference bridge. · yay.com, 7 Oct 2026