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XInfer Web App

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What XInfer Web App is

XInfer Web App is a browser-based shopping assistant for customer-facing businesses with product catalogs or other structured service information. Shoppers can search a catalog, filter by category, view product images, descriptions, prices, and availability, and ask questions by chat or voice for recommendations. They can add items from a product page or conversation, change quantities, and check out in the browser. The app also provides order history and tracking through processing, shipping, and delivery, and lets shoppers choose a business location to see its catalog and pricing. It works in modern desktop and mobile browsers without an app install to start chatting, and is listed for Android and iOS. Shopify stores can sync products and use draft-order checkout with invoice links; other stores can send order details to an external system by webhook. The maker says customer content is not used to train general AI models. The privacy policy describes separated customer data, encryption in transit and at rest, role-based access controls, and SOC 2-compliant cloud infrastructure. The Free plan is listed as free; paid plans start at $39 a month, billed monthly, and include usage limits for queries, voice, and other features.

Who it suits

XInfer may suit customer-facing businesses with a website, product catalog, menu, or structured service information. It supports shoppers who want to browse, ask questions, place orders, and track delivery through a browser.

What it does well

  • Product search includes category filters and details
  • Customers can shop through chat or voice
  • Order tracking covers processing through delivery
  • Shopify syncing and webhook checkout are supported

What to know first

  • Free plan allows 30 queries per month
  • Free plan includes one scan location

Limits

The free plan includes up to 500 chunks and 500 products, 30 queries per month (300 in the first month), 10 voice minutes, 5 avatar minutes, and 5 AudioSpotlights. The lowest paid plan, Starter at $39 a month billed monthly, allows up to 500 chunks and products, 500 queries, 4 hours of voice, 1 hour of avatar, and 10 AudioSpotlights.

Plans

PlanBilled and limitsPrice
FreeUp to 500 chunks · Up to 500 products · 30 queries/month (300 in first month) · 10 voice minutes/month · 5 avatar minutes/month · 5 AudioSpotlights · AI-powered supportFree
PremiumBilled monthly · Up to 2,000 chunks · Up to 2,000 products · 2,000 queries/month · 20 hours of voice/month · 10 hours of avatar/month · 90 AudioSpotlights · AI-powered support · Dedicated database · Overage available$189 a month
StarterBilled monthly · Up to 500 chunks · Up to 500 products · 500 queries/month · 4 hours of voice/month · 1 hour of avatar/month · 10 AudioSpotlights · AI-powered support · Overage available$39 a month
ProfessionalBilled monthly · Up to 1,000 chunks · Up to 1,000 products · 1,000 queries/month · 9 hours of voice/month · 3 hours of avatar/month · 30 AudioSpotlights · AI-powered support · Overage available$89 a month

As xinfer.ai lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the XInfer Web App website.
  2. Start in a modern desktop or mobile browser; no app install is needed to begin chatting.
  3. Choose the Free plan or a paid plan; a 7-day trial is available.
  4. Connect a Shopify catalog for product syncing and draft-order checkout, or configure an external checkout webhook for a non-Shopify store.
  5. Set a preferred business location so shoppers can view its catalog and pricing.

XInfer Web App is a browser-based shopping assistant for customer-facing businesses with a structured catalog, menu, or service offering. It suits merchants that want conversational product discovery tied to checkout and delivery tracking; organizations expecting heavy traffic should plan around its monthly quotas and paid pricing.

Overview

XInfer brings catalog search, recommendations, cart management, checkout, and order tracking into one web experience. Shoppers can ask questions by text or voice, browse categories, inspect images, descriptions, prices, and availability, then add products from a result page or conversation. They can adjust quantities, complete checkout in the browser, review order history, and follow orders through processing, shipping, and delivery.

Location selection lets a customer choose a preferred business location and see that location's catalog and pricing. That is useful for chains or businesses with location-specific inventory, while a single standardized catalog gains less from the feature. Modern desktop and mobile browsers are supported, and customers can start chatting without installing an app.

Key features

Conversational shopping

Natural chat and voice let customers describe what they want and receive recommendations before they browse specific products. Search, category filters, and detailed product pages provide a conventional path when a shopper prefers to compare items directly. The combination is best for businesses whose products are represented in consistent, structured data rather than open-ended services.

Checkout and commerce connections

Shopify merchants can sync products and use Shopify checkout through draft orders with invoice links. Non-Shopify stores can send order details to an external system through a webhook, giving other commerce stacks an integration route but leaving fulfillment workflow outside XInfer.

Security and data handling

The privacy policy describes customer-level logical data separation, TLS 1.3 in transit, AES-256 at rest, role-based access controls, and SOC 2-compliant cloud infrastructure. Customer content is not used to train general AI models and is sent to third-party AI providers only to generate responses. Conversation history follows customer configuration with a 90-day default retention, while technical logs are retained for 30 days.

Pricing

XInfer uses a freemium model with a 7-day trial and paid plans from $39 a month. Quotas cover content, products, queries, voice, avatar minutes, and AudioSpotlights, so the suitable tier depends on both catalog size and interaction volume.

PlanPrice and limitsBest fit
Freefree; 500 chunks, 500 products, 30 queries/month (300 in the first month), 10 voice minutes/month, 5 avatar minutes/month, 5 AudioSpotlights; AI-powered supportPilots, small catalogs, and low-volume validation
Starter$39 a month, billed monthly; 500 chunks, 500 products, 500 queries/month, 4 voice hours/month, 1 avatar hour/month, 10 AudioSpotlights; overage available; AI-powered supportSmall businesses moving beyond the free caps
Professional$89 a month, billed monthly; 1,000 chunks, 1,000 products, 1,000 queries/month, 9 voice hours/month, 3 avatar hours/month, 30 AudioSpotlights; overage availableGrowing catalogs and steadier conversational demand
Premium$189 a month, billed monthly; 2,000 chunks, 2,000 products, 2,000 queries/month, 20 voice hours/month, 10 avatar hours/month, 90 AudioSpotlights, dedicated database; overage availableHigher-volume operations needing isolation and larger allowances

The free tier is useful for proving the shopping flow, but 30 monthly queries and limited media minutes make it unsuitable for an active customer channel. Starter keeps the same 500-product ceiling while multiplying usage allowances; Professional doubles catalog capacity and quotas. Premium is the only listed tier with a dedicated database. Enterprise offers priority support and custom integrations with custom pricing, making it the route for requirements beyond the self-service tiers.

Platforms

XInfer runs on web, Android, and iOS. Its browser experience works on modern desktop and mobile browsers, so shoppers can use chat and checkout without an installation; the listed Android and iOS platforms broaden access for customers who prefer mobile apps.

Who it's for

XInfer is aimed at customer-facing businesses with a website, product catalog, menu, or other structured service information. It is a strong match for Shopify merchants or businesses able to receive webhook order data, especially those with multiple locations or a need for voice-assisted discovery. It is less suitable for organizations without structured inventory, or teams unwilling to manage usage quotas and external fulfillment connections.

Pros and cons

  • Pro: Chat and voice recommendations connect directly to catalog browsing, cart changes, and checkout.
  • Pro: Product syncing and Shopify draft-order checkout reduce friction for Shopify stores.
  • Pro: Location-specific catalogs and order tracking support multi-site operations and post-purchase visibility.
  • Pro: Browser access removes an installation barrier, while documented encryption and access controls address core security needs.
  • Con: The free plan's 30-query monthly cap limits real customer use beyond a pilot.
  • Con: Every tier has quotas for products, queries, voice, avatar time, and AudioSpotlights, so growing usage can require overage or an upgrade.
  • Con: Non-Shopify checkout depends on a webhook to another system rather than an included native checkout.

Alternatives

For a broad comparison of this category, see AI Shopping Assistants.

  • ShopSavvy is the better choice for price comparison, price history, and price-drop alerts across mobile, browser, and desktop access.
  • KompareAI suits readers wanting a free shopping comparison app on iOS or Android.
  • Vetted is preferable when advanced research tools justify its $5.99-per-month Pro plan.
  • Alexa for Shopping is a free option for signed-in Amazon customers who do not need a Prime membership.
  • AskToBuy AI is a free alternative available on Android, iOS, web, and API.
  • ShopCompare AI is a free-to-use option on Android, iOS, and web.
  • AGINITY AI offers free starter agentic chat and search plans for web or API use.
  • BuyingAdvisor is a free web service with no account required.

Verdict

Choose XInfer Web App if you run a catalog-driven customer business and want chat or voice recommendations connected to checkout and order tracking, particularly with Shopify or a webhook-capable stack. Look elsewhere if you need unrestricted free usage, a native non-Shopify checkout, or a general comparison service rather than a branded catalog assistant.

Verdict

XInfer combines product discovery, conversational recommendations, checkout, and order tracking in a browser-based experience. Its free and paid plans have usage limits; review those limits against the expected customer activity.

Questions

Is there a free plan?

Yes. The Free plan costs nothing and includes up to 500 chunks, 500 products, 30 queries per month (300 in the first month), 10 voice minutes, 5 avatar minutes, and 5 AudioSpotlights.

How much do paid plans cost?

Paid plans start with Starter at $39 a month, billed monthly. Professional is $89 a month and Premium is $189 a month, both billed monthly.

Is there a free trial?

Yes, a 7-day trial is available.

Which platforms does it support?

The listed platforms are Android, iOS, and web. It also works in modern desktop and mobile browsers without an app install to start chatting.

Does it integrate with Shopify?

Yes. XInfer supports Shopify product syncing and checkout through draft orders with invoice links. Non-Shopify stores can send order details to an external system through a webhook.

How does XInfer describe its use of customer content?

The maker says customer content is not used to train general AI models and is sent to third-party AI providers only to generate responses.

Facts from XInfer Web App's own pages

Browser support
The app works in modern desktop and mobile browsers and requires no app install to start chatting. · xinfer.ai, 9 Oct 2026
Cart and checkout
Customers can add items from product pages or chat, adjust cart quantities, and check out in the browser. · xinfer.ai, 9 Oct 2026
Chat and voice
Customers can ask questions, get product recommendations, and shop through natural chat or voice conversations. · xinfer.ai, 9 Oct 2026
Data use
The maker says customer content is not used to train general AI models and is sent to third-party AI providers only to generate responses. · xinfer.ai, 9 Oct 2026
Intended users
XInfer says its platform is for customer-facing businesses, especially those with a website, product catalog, menu, or structured service information. · xinfer.ai, 9 Oct 2026
Locations
Customers can select a preferred business location to see its catalog and pricing. · xinfer.ai, 9 Oct 2026
Orders
Customers can view order history and track orders through processing, shipping, and delivery. · xinfer.ai, 9 Oct 2026
Other checkout integration
For non-Shopify stores, checkout can send order details to an external system through a webhook. · xinfer.ai, 9 Oct 2026
Privacy limits
The privacy policy says conversation history is retained according to customer configuration, with a 90-day default, and technical logs are retained for 30 days. · xinfer.ai, 9 Oct 2026
Product browsing
The app offers catalog search, category filtering, and product details with images, descriptions, pricing, and availability. · xinfer.ai, 9 Oct 2026
Purpose
XInfer Web App is a browser-based shopping assistant for product discovery, recommendations, browsing, ordering, and delivery tracking. · xinfer.ai, 9 Oct 2026
Security
The privacy policy says data is logically separated by customer and describes TLS 1.3 encryption in transit, AES-256 encryption at rest, role-based access controls, and SOC 2 compliant cloud infrastructure. · xinfer.ai, 9 Oct 2026
Shopify integration
XInfer supports Shopify product syncing and Shopify checkout through draft orders with invoice links. · xinfer.ai, 9 Oct 2026
Support
The Free plan includes AI-powered support, and the Enterprise plan lists priority support and custom integrations. · xinfer.ai, 9 Oct 2026

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