Worksoft Process Intelligence

What Worksoft Process Intelligence is

Worksoft Process Intelligence analyzes real user behavior across SAP and connected enterprise systems to show how business processes flow. It surfaces process variations, inefficiencies and departures from expected paths, as well as patterns or anomalies associated with risk or instability. Teams can connect observed behavior with impact analysis and test orchestration to inform testing decisions. Inputs include process mining JSON, Worksoft Capture and Certify results, BPMN files and reference tables. The product can generate Microsoft Word or PDF documentation from Captures, Certify processes and BPMN files. Data refresh is scheduled, and the listed capabilities include process monitoring and ERP connectors. Deployment is self-hosted: installation requirements specify Windows Server, and the application server needs public Internet access. Listed requirements include IIS, ASP.NET Core, Python, Node.js and Microsoft ODBC Driver for SQL Server. It cannot share a server with Worksoft Portal; database requirements list SQL Server 2016 SP1, 2017 or 2019. Worksoft is headquartered in Frisco, Texas, and was founded in 1998. Pricing is on request.

Who it suits

Worksoft describes the product for organizations evaluating enterprise testing strategies or planning transformation initiatives. It may suit teams that need process behavior to inform testing decisions and can accommodate the stated self-hosted requirements.

Limits

Deployment requires a self-hosted Windows Server application server with public Internet access, and it cannot be installed on the same server as Worksoft Portal. Listed database requirements are Microsoft SQL Server 2016 SP1, 2017, or 2019.

Getting started

1. Schedule a discovery call about the Worksoft Process Intelligence plan.
2. Prepare a Windows Server application server with public Internet access.
3. Provide the listed server components and a supported Microsoft SQL Server database.
4. Install Process Intelligence on a server separate from Worksoft Portal.
5. Load process mining JSON, Worksoft Capture or Certify results, BPMN files, or reference tables.
6. Set up scheduled data refresh for process monitoring.

Verdict

Worksoft Process Intelligence links process analysis with testing decisions and documentation generation. Its self-hosted server and database requirements are important considerations before requesting pricing.