Wise Systems

What Wise Systems is

Wise Systems is delivery-management software for planning, optimizing, dispatching, and monitoring last-mile work. Its Route Planner supports static, dynamic, and hybrid routes, factoring in operational constraints and delivery time windows. For recurring deliveries, Strategic Planner models networks, territories, depots, fleet size, and service frequencies. Dispatcher gives teams a view of planned routes, lets them send routes to drivers, and supports progress monitoring and real-time adjustments.

The Driver app runs on iOS and Android, with stop details, navigation, photo and signature proof of delivery, barcode scans, and e-signatures. The service also supports live delivery tracking, customer notifications, dispatch management, and API access. Listed integrations include SAP S/4HANA, Oracle NetSuite, Microsoft Dynamics, Encompass, InTempo, Samsara, Geotab, Motive, IntelliShift, and DoorDash. Integrations require an active subscription and partner account; setup is generally a professional-services engagement. DoorDash deliveries incur the estimated fare without an added subscription fee. Wise Systems is SOC 2 compliant and describes encryption in transit and at rest, annual penetration tests, daily backups, and breach communication within 48 hours. Browser-based services work in modern browsers without plugins. Pricing is on request.

Who it suits

Wise Systems suits delivery fleets in distribution, retail, food and beverage, parcel and courier, and field service that need route planning and dispatch tools. It can also fit organizations managing recurring delivery networks or coordinating drivers through iOS and Android apps.

Limits

An active Wise Systems subscription is required for integrations, and integration setup is typically scoped as professional services. DoorDash deliveries incur the estimated fare without an additional subscription fee.

Getting started

1. Visit the Wise Systems website.
2. Contact Wise Systems for pricing and subscription details.
3. Arrange a partner account for any integrations you plan to use.
4. Use the browser-based services in a modern browser without plugins.
5. Deploy the Driver app on iOS or Android for drivers.

Verdict

Choose Wise Systems if your delivery operation needs planning, dispatch, monitoring, and driver tools in one service. Its broad routing and integration capabilities are relevant to fleets with recurring or varied delivery needs. Look elsewhere if you need a published price or cannot accommodate subscription and integration setup requirements.