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Virima Discovery and ViVID Service Mapping
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What Virima Discovery and ViVID Service Mapping is
Virima Discovery and ViVID Service Mapping combines IT discovery, a discovery-populated CMDB, interactive service maps, and asset intelligence for hybrid IT environments. Agent-based and agentless discovery run on configurable schedules. ViVID maps asset connections and supported services, including the potential scope of changes or incidents. Virima reconciles discovered configuration states with CMDB records and identifies changed attributes, new devices, and decommissioned configuration items still marked active. Bidirectional synchronization is available with ServiceNow, Jira Service Management, Ivanti, Halo, Xurrent, Hornbill, and TeamDynamix. Virima describes a cloud-native SaaS platform hosted on AWS infrastructure in U.S. and international data centers. Enterprise adds private hosting and on-premises deployment; air-gapped deployments require configuration confirmation. Business Pro costs $395 a year, billed annually, and includes 2,000 assets, three Discovery App installations, standard support, and three hours of onboarding consultation. Enterprise uses custom quotes. Full-featured trials are available for evaluation in a customer environment.
Who it suits
Virima is built for enterprise IT Operations, ITAM, Infrastructure, compliance, and GRC teams managing complex hybrid environments. It suits organizations needing discovery, CMDB reconciliation, and service-impact views.
What it does well
- Agent-based and agentless hybrid discovery
- Interactive service and impact maps
- CMDB discrepancy detection
- Bidirectional integrations with major ITSM tools
- Full-featured trial available
What to know first
- Business Pro allows three Discovery App installations
- Enterprise pricing requires a custom quote
- Each Discovery App requires a customer-controlled Windows server
Limits
Business Pro includes 2,000 assets and three Discovery App installations. Enterprise allows any number of assets and unlimited installations; private hosting and on-premises deployment are Enterprise options.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business Pro | Billed annually — $4,740/year; shown as $395 $416 /mo; intro pricing through Dec 2026 · 2,000 assets included, expandable up to 6,000 · 3 discovery app installations · Standard support · 3 hours onboarding consultation | $4,740 a year |
| Enterprise | Custom quote · Any number of assets · Unlimited discovery app installations · Priority support · Private hosting/on-prem available | On request |
As virima.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Virima website
- Start the full-featured trial
- Choose Business Pro or request an Enterprise quote
- Install each Discovery App on a customer-controlled Windows server
- Connect supported service-management integrations
Verdict
Virima links discovery data, CMDB accuracy, and service mapping for operational context across hybrid infrastructure. Business Pro offers a defined annual package, while Enterprise adds unlimited installations and private deployment options.
Questions
How much does Virima cost?
Business Pro costs $395 a year, billed annually. Enterprise pricing uses a custom quote.
Is there a free trial?
Yes. Virima offers full-featured trials for evaluating discovery, CMDB accuracy, and ViVID service mapping in a customer environment.
Which platforms and deployment options are supported?
Virima supports API, Linux, macOS, self-hosted, web, and Windows environments. Enterprise also offers private hosting and on-premises deployment.
Which integrations are available?
Bidirectional synchronization is available with ServiceNow, Jira Service Management, Ivanti, Halo, Xurrent, Hornbill, and TeamDynamix.
What support comes with each plan?
Business Pro includes standard support through the in-app Support Portal. Enterprise includes priority support with same-business-day response.
Facts from Virima Discovery and ViVID Service Mapping's own pages
- CMDB accuracy
- Virima reconciles discovered configuration states against CMDB records and surfaces discrepancies such as changed attributes, new devices, or decommissioned CIs still marked active. · virima.com, 30 Sept 2026
- Discovery
- Virima supports agent-based and agentless discovery across hybrid environments, with configurable scan schedules. · virima.com, 30 Sept 2026
- Headquarters
- Cumming, Georgia, United States · virima.com, 28 Sept 2026
- Hosting
- Virima describes itself as a cloud-native SaaS platform hosted on AWS infrastructure across U.S. and international data centers. · virima.com, 30 Sept 2026
- Integrations
- Virima supports bidirectional sync with ServiceNow, Jira Service Management, Ivanti, Halo, Xurrent, Hornbill, and TeamDynamix. · virima.com, 30 Sept 2026
- Intended users
- Virima says it is built for enterprise IT teams managing complex hybrid environments, including IT Operations, ITAM, Infrastructure, compliance, and GRC leaders. · virima.com, 30 Sept 2026
- On-premises option
- Private hosting and on-prem deployment are available on Enterprise; fully air-gapped deployments require the team to confirm configuration requirements. · virima.com, 30 Sept 2026
- Platform limits
- Business Pro includes three Discovery App installations, while Enterprise allows unlimited installations; each Discovery App is installed on a Windows server controlled by the customer. · virima.com, 30 Sept 2026
- Product
- Virima combines IT discovery, a discovery-populated CMDB, ViVID service maps, and asset intelligence to provide operational context across hybrid IT environments. · virima.com, 30 Sept 2026
- Security certifications
- Virima states that it holds SOC 2 Type 2 and ISO/IEC 27001:2022 certifications. · virima.com, 30 Sept 2026
- Service mapping
- ViVID renders dynamic, interactive maps of asset connections, supported services, and the potential impact scope of changes or incidents. · virima.com, 30 Sept 2026
- Support
- Business Pro includes standard support through the in-app Support Portal, while Enterprise includes priority support with same-business-day response. · virima.com, 30 Sept 2026
- Trial
- Virima offers full-featured trials for evaluating discovery, CMDB accuracy, and ViVID service mapping in the customer’s environment. · virima.com, 30 Sept 2026
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