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Virgin Media Business SIP Trunking
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What Virgin Media Business SIP Trunking is
Virgin Media Business SIP Trunking connects an existing phone system to its network over an IP connection, carrying voice calls between business sites and the wider network. It allows a business to keep using an on-premises phone system while deciding when to move to cloud communications. The connection can use Virgin Media Business connectivity or the customer’s own internet service, and the service can scale up or down as needs change. Customers can keep existing telephone numbers and present different numbers for outbound calls. The SIP Trunking Portal supports call diverts, business continuity plans, statistics, and reports on inbound and outbound usage. Listed telephony features include DDI, CLI, CLIP, CLIR, and presentation numbers. Encryption and geographic resilience are offered as standard. Optional access resilience for multi-site users is described as ensuring service availability at 99.99%. Use requires an internet or private connection with good bandwidth and speed, plus a compatible Session Border Controller and PBX. International calls are supported and may incur additional charges. The service can provide numbers from multiple locations, and the FAQ says there is no limit on how many numbers or locations customers can have. Pricing is available on request.
Who it suits
This service suits businesses that want to retain an existing on-premises phone system while carrying calls over an IP connection. It is aimed at organizations with a suitable internet or private connection, compatible SBC, and PBX.
What it does well
- Lets businesses continue using an existing on-premises phone system.
- Can run over the customer's own internet service.
- Supports keeping existing numbers and presenting different outbound numbers.
- Portal includes call diverts, continuity plans, statistics, and usage reports.
- Encryption and geographic resilience are offered as standard.
- Can scale up or down with business needs.
What to know first
- Pricing is available on request.
- Requires good-bandwidth internet or private connectivity, a compatible SBC, and a PBX.
- International calls may incur additional charges.
Limits
Use requires an internet or private connection with good bandwidth and speed, plus a compatible SBC and PBX. International calls may incur additional charges.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| SIP Trunking | Requires an internet or private connection with good bandwidth and speed · compatible SBC and PBX required · international calls may incur additional charges | On request |
As virginmediabusiness.co.uk lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Virgin Media Business SIP Trunking page.
- Contact sales to discuss a solution; sales availability is Monday to Friday, 9am to 5pm, excluding bank holidays.
- Arrange an internet or private connection with good bandwidth and speed.
- Use a compatible Session Border Controller and PBX.
Verdict
Consider SIP Trunking if your business wants to keep its existing phone system and manage calls over an IP connection. Check that your connection, SBC, and PBX meet the requirements, and request pricing; international calling may add charges.
Questions
How is SIP Trunking priced?
Pricing is available on request.
What does a business need to use the service?
It requires an internet or private connection with good bandwidth and speed, along with a compatible Session Border Controller and PBX.
Can customers keep existing phone numbers?
Yes. Customers can retain existing telephone numbers and present different numbers for outbound calls.
Are international calls supported?
Yes, international calls are supported and may incur additional charges.
Can businesses use their own internet connection?
Yes. The service can run over Virgin Media Business connectivity options or the customer's own internet service.
Does the service support encrypted signaling and emergency calling?
Encrypted signaling and emergency calling are supported.
Facts from Virgin Media Business SIP Trunking's own pages
- Audience
- Virgin Media Business describes the solution as intended for businesses seeking to retain their existing on-premises phone system while managing voice calls over a data network. · virginmediabusiness.co.uk, 9 Oct 2026
- Connectivity
- The service can run over any IP network, using Virgin Media Business connectivity options or the customer's own internet service. · virginmediabusiness.co.uk, 9 Oct 2026
- Existing systems
- SIP Trunking lets businesses continue using an existing on-premises phone system while deciding when to move to cloud communications. · virginmediabusiness.co.uk, 9 Oct 2026
- Headquarters
- Reading, England, UK · virginmediabusiness.co.uk, 28 Sept 2026
- International calls
- International calls are supported, but may incur additional charges. · virginmediabusiness.co.uk, 9 Oct 2026
- Number flexibility
- Customers can keep existing telephone numbers and present different numbers for outbound calls. · virginmediabusiness.co.uk, 9 Oct 2026
- Number limit
- The FAQ says customers can have as many phone numbers from as many locations as they like. · virginmediabusiness.co.uk, 9 Oct 2026
- Portal
- The SIP Trunking Portal supports call diverts, business continuity plans, statistics, and usage reports for inbound and outbound calls. · virginmediabusiness.co.uk, 9 Oct 2026
- Purpose
- Connects an existing phone system to Virgin Media Business’s network over an IP connection to pass voice calls between sites and the wider network. · virginmediabusiness.co.uk, 9 Oct 2026
- Requirements
- Use requires an internet or private connection with good bandwidth and speed, plus a compatible Session Border Controller and PBX. · virginmediabusiness.co.uk, 9 Oct 2026
- Resilience
- Geographic resilience is offered as standard; optional access resilience for multi-site users is described as ensuring service availability at 99.99%. · virginmediabusiness.co.uk, 9 Oct 2026
- Scaling
- The service can scale up or down to meet changing business needs. · virginmediabusiness.co.uk, 9 Oct 2026
- Security
- The product sheet says encryption is offered as standard and that customer premises equipment should support SIP Digest at minimum. · virginmediabusiness.co.uk, 9 Oct 2026
- Support
- The SIP Trunking page lists sales availability Monday to Friday, 9am to 5pm, excluding bank holidays, and provides a phone number to discuss a solution. · virginmediabusiness.co.uk, 9 Oct 2026
- Supported telephony features
- The product sheet lists DDI, CLI, CLIP, CLIR, and presentation numbers as supported business telephony features. · virginmediabusiness.co.uk, 9 Oct 2026
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