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USA Performance

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What USA Performance is

USA Performance is a web system for federal agencies that automates employee performance appraisal work from plan creation and goal alignment through reviews, ratings, certification, and electronic record submission. It supports Senior Executive Service, Senior Professional, and non-SES/SP programs. Users can build, store, and copy appraisal plans and templates containing standards, competencies, elements, weights, and ratings. During rating periods, the system supports progress reviews, real-time feedback, accomplishments, cascading goals, and automatic reminders. It tracks approvals and notifications for ratings and awards and provides authenticated electronic signatures. Integration with the Electronic Official Personnel Folder and interoperability with other HR systems are stated. Reports, analytics, and exportable views are available. SES functions include generating the standard OPM appraisal form, routing ratings to Performance Review Boards, and preparing annual-report data. OPM says it meets federal security requirements and uses secure federal hosting with disaster-recovery redundancy.

Who it suits

USA Performance is intended for federal agencies running SES, SP, or non-SES/SP appraisal programs. It suits agencies needing structured plans, review workflows, electronic signatures, reporting, and eOPF integration.

What it does well

  • Automates the full appraisal lifecycle
  • Supports cascading goals and feedback
  • Provides authenticated electronic signatures
  • Includes reports and exportable views
  • Offers SES-specific appraisal workflows

What to know first

  • Pricing is available on request
  • Requires agency network or VPN access
  • Requires Edge or Chrome
  • Smart-card login may be required

Plans

PlanBilled and limitsPrice
Annual licensingAnnual licensing model; price not stated · For federal agencies · SES, SP, and non-SES/SP programsOn request

As opm.gov lists them, read 11 Oct 2026. The maker's own page has the final word.

Verdict

USA Performance organizes federal appraisal planning, reviews, approvals, signatures, and reporting in one web system. Agencies should confirm access requirements, authentication arrangements, and pricing before selecting it.

Facts from USA Performance's own pages

Access requirements
The help center says users need their agency network or VPN and Microsoft Edge or Google Chrome to access the system. · support-usaperformance.opm.gov, 11 Oct 2026
Adoption
OPM says more than 120 federal agencies use USA Performance for nearly 260,000 SES, SP, and non-SES/SP employees, with user data current as of March 2026. · opm.gov, 11 Oct 2026
Approvals and signatures
USA Performance provides authenticated electronic signatures and tracks approvals and notifications for ratings and awards. · opm.gov, 11 Oct 2026
Authentication
Agencies that issue PIV or CAC cards require smart-card login; users with an approved smart-card exception can use Login.gov as an alternate login process. · support-usaperformance.opm.gov, 11 Oct 2026
Founded
1978 · opm.gov, 28 Sept 2026
Headquarters
Washington, D.C., United States · opm.gov, 28 Sept 2026
Integration
The system integrates with the Electronic Official Personnel Folder (eOPF) and states that it is interoperable with other HR systems. · opm.gov, 11 Oct 2026
Intended users
The system supports Senior Executive Service, Senior Professional, and non-SES/SP performance programs for federal agencies. · opm.gov, 11 Oct 2026
Plan management
Users can build, store, and copy federal appraisal plans and templates, including standards, competencies, elements, weights, and ratings. · opm.gov, 11 Oct 2026
Progress tracking
The system supports progress reviews, real-time feedback, accomplishments, goal cascading, and automatic task reminders during the rating period. · opm.gov, 11 Oct 2026
Purpose
USA Performance automates the federal performance appraisal lifecycle, from plan creation and goal alignment through reviews, ratings, certification, and electronic record submission. · opm.gov, 11 Oct 2026
Reporting
It offers standard reports, analytics, and exportable data views. · opm.gov, 11 Oct 2026
Security and hosting
OPM says the system complies with federal IT security requirements and is hosted in a secure federal facility with system and data redundancy at a federal disaster recovery site. · opm.gov, 11 Oct 2026
SES capabilities
SES-specific functions include generating the standard OPM appraisal form, routing ratings to Performance Review Boards, and producing data for annual reports. · opm.gov, 11 Oct 2026
Support
OPM describes dedicated helpdesk support for all users and provides an online help center with step-by-step articles for employees, supervisors, executives, and HR users. · opm.gov, 11 Oct 2026

Where USA Performance stands on Freedom251

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