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Uniphore Business AI Cloud
What Uniphore Business AI Cloud is
Uniphore Business AI Cloud is a platform for bringing enterprise data, knowledge, models and agents together to build AI applications. Its Agentic Layer supports no-code agent creation, multi-agent orchestration, visual BPMN-compatible workflows and MCP integration. The Model Layer can orchestrate proprietary, open-source and fine-tuned models, with guardrails and policy controls. A zero-copy Data Layer connects structured and unstructured information where it is stored; knowledge tools include RAG, knowledge graphs, process discovery and an SLM fine-tuning factory. APIs can create, configure and manage agents, using Bearer Token authentication and tenant-scoped access. Deployment options include cloud, multi-cloud and on-premises, and platforms listed are API, self-hosted and web. Uniphore says it has ISO/IEC 27001:2022, PCI DSS Level 1 and SOC 2 Type II certifications. Pricing is paid and available on request. The company was founded in 2008 and is headquartered in Palo Alto, California, United States.
Who it suits
It is presented for developers, product managers, CIOs, IT leaders and business users building or scaling enterprise AI agents and applications. Its deployment options may suit organizations considering cloud, multi-cloud or on-premises use.
What it does well
- Supports no-code building and multi-agent orchestration.
- Connects structured and unstructured data in place.
- Offers cloud, multi-cloud and on-premises deployment.
- APIs manage agents with tenant-scoped access.
- Lists ISO, PCI DSS and SOC 2 certifications.
What to know first
- Pricing is available only on request.
- New predefined connectors require contacting support.
- Vector database integration requires a support request.
Verdict
Business AI Cloud combines agent building, model orchestration and enterprise knowledge tools with several deployment options. Organizations should confirm connector needs and request pricing before choosing it.
Facts from Uniphore Business AI Cloud's own pages
- Agent workflows
- The platform supports a library of reasoning, research, and task execution agents, plus multi-agent workflows designed visually with BPMN. · uniphore.com, 11 Oct 2026
- API
- Business AI Cloud APIs allow users to create, configure, and manage agents, and the API documentation describes Bearer Token authentication. · help.uniphore.com, 11 Oct 2026
- API access
- Business AI Cloud APIs can create, configure, and manage agents, use Bearer Token authentication, and restrict each access token to its tenant’s resources. · help.uniphore.com, 11 Oct 2026
- Company
- Uniphore identifies itself as “The Business AI Company.” · uniphore.com, 11 Oct 2026
- Connector limits
- Adding connectors to the predefined list requires contacting Uniphore Support, and integrating a vector database requires contacting a support representative. · help.uniphore.com, 11 Oct 2026
- Connector setup
- Business AI Cloud connectors link the platform to external systems such as file repositories, relational databases, enterprise applications, or conversation sources; new predefined connectors can be requested through support. · help.uniphore.com, 11 Oct 2026
- Data handling
- The data layer supports multi-cloud, multi-data compute, data automation agents, and structured and unstructured data. · uniphore.com, 11 Oct 2026
- Data protection
- Uniphore says UI and API traffic uses HTTPS/TLS 1.2 or higher and service data is encrypted at rest with AES-256. · uniphore.com, 11 Oct 2026
- Data residency
- Uniphore says its AWS data centers are in the United States and Europe and customers can choose US-only or EEA service data location. · uniphore.com, 11 Oct 2026
- Deployment
- Uniphore says the platform supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps. · uniphore.com, 11 Oct 2026
- Deployment audience
- The platform is designed to help developers, product managers, CIOs, and business users build, integrate, and scale AI agents. · help.uniphore.com, 11 Oct 2026
- Deployment options
- Uniphore says the platform supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps. · uniphore.com, 11 Oct 2026
- Founded
- 2008 · uniphore.com, 28 Sept 2026
- Headquarters
- Palo Alto, California, United States · uniphore.com, 28 Sept 2026
- Integrations
- The help center describes source connectors for document repositories, enterprise applications, relational databases, and NoSQL databases, and lists Confluence and Google Drive configuration instructions. · help.uniphore.com, 11 Oct 2026
- Intended users
- The platform is presented for business users and IT leaders, including CIOs, to build and scale enterprise AI applications. · uniphore.com, 11 Oct 2026
- Knowledge tools
- The knowledge layer includes RAG, knowledge graphs, process discovery, and an SLM fine-tuning factory. · uniphore.com, 11 Oct 2026
- MCP integration
- The agentic layer supports external integration through Model Context Protocol (MCP). · uniphore.com, 11 Oct 2026
- Model orchestration
- The model layer orchestrates open, closed-source, or fine-tuned models and includes built-in guardrails and policy control. · uniphore.com, 11 Oct 2026
- Model support
- Its Model Layer supports proprietary, open-source, and fine-tuned models with orchestration, guardrails, and governance. · uniphore.com, 11 Oct 2026
- Purpose
- Business AI Cloud unifies enterprise data, knowledge, models, and agents in a sovereign, composable AI platform. · uniphore.com, 11 Oct 2026
- Security certifications
- Uniphore states it is ISO/IEC 27001:2022 certified, a Level 1 PCI DSS service provider, and SOC 2 Type II certified. · uniphore.com, 11 Oct 2026
- Security controls
- The platform page describes role-based access controls and embedded guardrails intended to limit users to authorized information. · uniphore.com, 11 Oct 2026
- Support
- Uniphore provides a support portal and lists regional technical support contact details on its support page. · uniphore.com, 11 Oct 2026
Where Uniphore Business AI Cloud stands on Freedom251
- AI Agent Platforms#67 of 73