TowPilot
What TowPilot is
TowPilot is an AI-powered dispatch and roadside operations platform for towing and roadside businesses. Teams can assign work from a live board or let AI auto-dispatch match jobs with the closest available truck. Its AI phone dispatcher answers calls 24/7, gathers location, vehicle and service details, then adds jobs to the board. Customers can also submit requests through a website, Facebook widget or custom link. The listed services include towing, battery, tire, lockout, fuel and winch work. TowPilot routes consumer and partner requests to vetted local providers; providers can pass along work beyond their coverage or capacity and earn a referral payout after completion. It can dispatch to its own platform or existing towing software, with integration described for most industry-standard towing management systems. Other listed features include payment holds before dispatch, cancellation and Gone on Arrival fee recovery, review and driver-tip requests, plus 24/7 live dispatch and support. Apps are linked for Android and iOS, alongside web access. The Basic AI Dispatcher starts at $49/month plus $1.50 per minute used; there is no free plan.
Who it suits
TowPilot suits towing and roadside businesses that need to coordinate dispatch, intake and driver work across web and mobile. Providers should consider its stated insurance questions when applying to the network.
What it does well
- AI auto-dispatch matches jobs to the closest available truck.
- Phone dispatcher captures job details around the clock.
- Customer requests can enter through web, Facebook or custom links.
- Supports towing, battery, tire, lockout, fuel and winch services.
- Offers 24/7 live dispatch and support.
What to know first
- No free plan is listed.
- Basic AI Dispatcher costs $49/month plus $1.50 per minute used.
- Mobile applications may collect device and geolocation information.
- Providers can access customer personal information, including geolocation.
Limits
The Basic AI Dispatcher costs $49/month plus $1.50 per minute used. AI Phone Agent costs $299/month and includes 300 minutes/month; additional minutes are usage-based. The Web App & Website Landing Page plan costs $499/month and includes AI Phone Agent features, with additional minutes usage-based.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| AI Phone Agent | $299 /month · Includes 300 minutes/month · additional minutes usage-based | $299 a month |
| Basic AI Dispatcher | $49 /month + $1.50/min · $1.50 per minute used · cancel anytime | $49 a month |
| Web App & Website Landing Page | $499 /month · Includes AI Phone Agent features · additional minutes usage-based | $499 a month |
As towpilot.io lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the TowPilot website.
- Choose a plan: Basic AI Dispatcher, AI Phone Agent, or Web App & Website Landing Page.
- Use the web platform or download the mobile application from the App Store or Google Play.
- Set up job intake through a website, Facebook widget, or custom link.
- Assign jobs manually from the live board or use AI auto-dispatch.
Verdict
TowPilot combines dispatch, phone and digital intake, network job routing, and roadside-service workflows. Its paid plans and handling of customer location information are important considerations for businesses evaluating it.
Questions
Does TowPilot have a free plan?
No. TowPilot is paid, with plans starting at $49/mo.
How much does TowPilot cost?
Basic AI Dispatcher is $49/month plus $1.50 per minute used. AI Phone Agent is $299/month, including 300 minutes/month, and Web App & Website Landing Page is $499/month; additional minutes are usage-based on both.
Which platforms does TowPilot support?
TowPilot is available on web, iOS, and Android.
Can TowPilot work with existing towing software?
The dispatch page describes integration with most industry-standard towing management systems and says jobs can be dispatched to existing towing software or TowPilot.
What services can it dispatch?
The listed services are towing, battery, tire, lockout, fuel, and winch work.
Facts from TowPilot's own pages
- Additional features
- The dispatch page lists automated review requests and driver tip requests as platform features. · towpilot.io, 8 Oct 2026
- Digital intake
- Customers can request service through a website or Facebook widget, or through a custom link, with requests added to the dispatch board automatically. · towpilot.io, 8 Oct 2026
- Dispatch
- Businesses can assign jobs manually from a live board or use AI auto-dispatch to match jobs to the closest available truck. · towpilot.io, 8 Oct 2026
- Integrations
- The dispatch page says TowPilot can dispatch jobs to existing towing software or its own platform and describes integration with most industry-standard towing management systems. · towpilot.io, 8 Oct 2026
- Mobile apps
- The homepage links to the App Store and Google Play for TowPilot mobile applications. · towpilot.io, 8 Oct 2026
- Network jobs
- TowPilot says it routes requests from consumers and partner accounts to vetted providers in their area. · towpilot.io, 8 Oct 2026
- Overflow
- Providers can send jobs outside their coverage or capacity to another network provider and earn a referral payout when the job is completed. · towpilot.io, 8 Oct 2026
- Payments
- The dispatch page describes pre-dispatch payment holds and automated cancellation and Gone on Arrival fee recovery. · towpilot.io, 8 Oct 2026
- Phone intake
- Its AI phone dispatcher answers calls 24/7, captures location, vehicle, and service details, and creates a job on the dispatch board. · towpilot.io, 8 Oct 2026
- Privacy
- TowPilot's privacy policy says its mobile application may collect device and geolocation information, and that provider companies can access customers' personal information including geolocation when providing roadside service. · towpilot.io, 8 Oct 2026
- Product
- TowPilot describes itself as an AI-powered dispatch and roadside operations platform for towing and roadside businesses. · towpilot.io, 8 Oct 2026
- Provider eligibility
- The provider application asks applicants whether they have general liability and garage keepers insurance, with a not-applicable option for businesses that do not tow. · towpilot.io, 8 Oct 2026
- Services
- The platform lists towing, battery, tire, lockout, fuel, and winch services for intake and dispatch. · towpilot.io, 8 Oct 2026
- Support
- The homepage advertises 24/7 live dispatch and support. · towpilot.io, 8 Oct 2026
Where TowPilot stands on Freedom251
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