Freedom251 › Prescriptive Analytics Software
Timefold Platform
What Timefold Platform is
Timefold Platform runs optimization models through a REST API as a managed service. Its listed models cover Field Service Routing, Employee Shift Scheduling, Pick-up and Delivery Routing, and Task Scheduling. The API is designed to connect with business systems such as ERPs, HRIS, CRMs, and field-service tools. For routing, geospatial services provide pre-calculated distance and travel matrices and support static and dynamic traffic data. Real-time replanning can apply incremental updates, while revision tracking supports rollbacks and comparisons. Results can be delivered through webhooks, server-sent events, or polling. Deployment options include managed cloud and self-hosting, though the self-hosted platform has no UI for visualizing or comparing results; teams must build those views using API output. Timefold states that Cloud Platform data is encrypted at rest and in transit, and reports ISO 27001:2022 certification, SOC 2 Type 2 attestation, and GDPR support through a Data Processing Agreement. Pricing is on request, with a free trial available. Tenant data retention depends on the plan, and authoritative planning data should remain in the customer’s own systems.
Who it suits
Timefold Platform suits teams building planning solutions and people responsible for operational planning. It may fit organizations integrating optimization models into existing enterprise systems.
What it does well
- Includes routing, shift scheduling, and task scheduling models.
- Supports incremental replanning and revision tracking.
- Delivers results through webhooks, events, or polling.
- Supports managed cloud and self-hosted deployment.
- States encryption and compliance credentials for its Cloud Platform.
What to know first
- Pricing is available on request.
- No self-hosted UI for visualizing or comparing results.
- Excess concurrent requests are queued until capacity is available.
- Tenant data retention depends on the plan.
Limits
Spark provides one thread, 4GB memory, one production tenant, one seat, and one configuration profile. Flow provides five threads and 8GB memory with production and development tenants; Horizon provides 20 threads and 16GB memory, while concurrent overages are queued.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Community | Free forever · Apache 2.0 solver · Java and Kotlin APIs · constraint streams · local-search heuristics · real-time planning and pinning · Quarkus and Spring Boot support · no service or support | Free |
| Scheduling and Routing Optimization | Starting at $3,000.00 per month · G2 listing describes REST API optimization for schedules, routes and operational KPIs | $3,000 a month |
| Horizon | Contact Timefold · Flow features · what-if scenarios · Efficiency X-Ray · real-time traffic · custom constraints on request · 20 threads · 16GB memory · production, development and staging tenants · self-hosted available | On request |
| Flow | Contact Timefold · Spark features · multi-user UI · unlimited configuration profiles · 5 threads · 8GB memory · production and development tenants · managed cloud | On request |
| Spark | Contact Timefold · API-only, no UI · 1 seat · 1 configuration profile · 1 thread · 4GB memory · production tenant · managed cloud | On request |
| Enterprise Solver | Get in touch · Community features · multi-threaded solving · nearby selection · explainability · score analysis · constraint profiling · partitioned search · up to 500,000 jobs, shifts or tasks · SLA support and consulting | On request |
As timefold.ai lists them, read 14 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Timefold website
- Choose a managed-cloud or self-hosted deployment option
- Select a plan such as Spark, Flow, or Horizon
- Request pricing and start the available free trial
- Connect your planning systems through the REST API
Verdict
Timefold Platform offers API-based optimization, multiple delivery methods, and cloud or self-hosted deployment. Teams considering self-hosting should account for building their own result visualizations, and pricing requires a request.
Questions
Is Timefold Platform free?
No. It is a paid service with no free plan, and pricing is available on request. A free trial is available.
Which platforms does it support?
Timefold lists API, self-hosted, and web platforms.
Can it connect to business systems?
Yes. Its REST API is designed to connect with ERPs, HRIS, CRMs, and field-service tools.
What does the Horizon plan include?
Horizon lists 20 threads, 16GB memory, production, development, and staging tenants, self-hosting availability, and managed cloud.
Does it provide security and compliance measures?
Timefold states that cloud data uses AES-256 encryption at rest and HTTPS, SSL/TLS, and SSH in transit. It also states ISO 27001:2022 certification, SOC 2 Type 2 attestation, and GDPR support through a Data Processing Agreement.
Facts from Timefold Platform's own pages
- Capacity limit
- When a tenant exceeds its concurrent capacity, additional requests are queued until capacity is available. · docs.timefold.ai, 30 Sept 2026
- Changelog news
- A July 2, 2026 release announcement introduced Task Scheduling, batch recommendations for employee shift scheduling and improved comparison tools. · timefold.ai, 14 Oct 2026
- Changelog security incident
- The changelog says version 0.26.3 fixed an endpoint that exposed sensitive keys in versions 0.25.0 and 0.26.2 and recommends rotating affected keys. · docs.timefold.ai, 14 Oct 2026
- Company founding
- LinkedIn lists 2022 as the founding year. · linkedin.com, 14 Oct 2026
- Company headquarters
- LinkedIn lists the headquarters in Ghent, Flemish Region, Belgium. · linkedin.com, 14 Oct 2026
- Company size
- LinkedIn lists Timefold as a privately held software-development company with 11–50 employees. · linkedin.com, 14 Oct 2026
- Compliance
- Timefold states it is ISO 27001:2022 certified, holds a SOC 2 Type 2 attestation, and supports GDPR through a Data Processing Agreement. · docs.timefold.ai, 30 Sept 2026
- Data limitation
- Timefold says customers should anonymize personally identifiable information and that the service is not designed for protected health information or HIPAA use. · docs.timefold.ai, 14 Oct 2026
- Data retention
- Tenant data has a limited retention period determined by the tenant’s plan, and users should keep authoritative planning data in their own systems. · docs.timefold.ai, 30 Sept 2026
- Documentation depth
- Each model has getting-started guides, feature documentation, demo data and an OpenAPI specification interface. · docs.timefold.ai, 14 Oct 2026
- Employee shift scheduling
- The employee scheduling model assigns people to shifts while optimizing availability, cost, compliance and satisfaction. · docs.timefold.ai, 14 Oct 2026
- Enterprise integrations
- The service exposes language-independent REST endpoints that can connect to ERP, HRIS, CRM and field-service systems using JSON datasets. · docs.timefold.ai, 14 Oct 2026
- Explainability
- The platform provides constraint-level score analysis, plan visualizations, dataset comparisons and reasoning for assignments and infeasibility. · docs.timefold.ai, 14 Oct 2026
- Field-service routing
- The field-service model assigns visits to vehicles and employees while considering skills, sequencing, preferred times and travel. · docs.timefold.ai, 14 Oct 2026
- Founded
- 2023 · timefold.ai, 28 Sept 2026
- Headquarters
- Sint-Pietersnieuwstraat 11, 9000 Ghent, Belgium · timefold.ai, 28 Sept 2026
- Integrations
- The REST API is designed to connect with enterprise systems such as ERPs, HRIS, CRMs, and field-service tools. · docs.timefold.ai, 30 Sept 2026
- Intended users
- Timefold describes its platform as providing tools and insights for problem owners and integrations for teams building planning solutions. · docs.timefold.ai, 30 Sept 2026
- Legal name
- Timefold's pricing page identifies the company as Timefold BV in its copyright notice. · timefold.ai, 14 Oct 2026
- Licence
- The Community Edition is open source under Apache 2.0, while the Enterprise Edition is proprietary and requires a Timefold licence. · github.com, 14 Oct 2026
- Limit: interface speed
- G2 reviewers report that the web interface can respond slowly when loading dashboards or complex schedules. · g2.com, 14 Oct 2026
- Limit: learning curve
- A G2 reviewer says engine configuration and constraint modeling can be complex for new developers. · g2.com, 14 Oct 2026
- Limit: outage experience
- A G2 reviewer reports a production upgrade without advance communication that caused a one-day outage and forced manual routing. · g2.com, 14 Oct 2026
- Limit: pricing
- A G2 reviewer says Timefold's commercial pricing is less competitive than other optimization alternatives. · g2.com, 14 Oct 2026