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ThousandEyes Browser Synthetics

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What ThousandEyes Browser Synthetics is

ThousandEyes Browser Synthetics simulates people using websites and applications to measure page performance and investigate possible causes of downtime. Tests can run from Cloud Agents in 276 cities or Enterprise Agents deployed in an organization’s environment. Scheduling supports continuous operation, round-robin rotation, and on-demand runs. A Selenium-based JavaScript engine provides transaction scripts, a web recorder, conditionals, assertions, and grouped steps. Page-load tests measure and benchmark load times, send alerts, and display waterfalls showing component loading and possible bottlenecks. Browser, API, transaction, and journey checks are supported. ThousandEyes documents integrations and alert routing with PagerDuty, Slack, AppDynamics, Splunk, ServiceNow, OpenTelemetry, and APIs. The product is presented for organizations seeking visibility into employee or customer application experience and the networks and services affecting it. Pricing is available on request for an annual subscription. A 15-day trial includes Cloud Agent visibility in more than 20 global locations and Enterprise Agent deployment options.

Who it suits

It suits organizations monitoring employee or customer application experience across networks and services. Teams can choose cloud-based agents or deploy Enterprise Agents in their own environments.

What it does well

  • Cloud Agents cover 276 cities
  • Supports transaction scripts and web recording
  • Provides load-time waterfalls and alerts
  • Offers browser, API, transaction, and journey checks
  • Includes OpenTelemetry and API options

What to know first

  • Pricing is available only on request
  • No free plan
  • Some SSO methods are unsupported
  • Cannot use push authentication, WebAuthn, or client certificates

Plans

PlanBilled and limitsPrice
Network & App SyntheticsAnnual subscription; pricing based on visibility needs. · Uses test units based on the number, type, and frequency of monitoring tests; no public price listedOn request

As thousandeyes.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Verdict

Browser Synthetics combines scripted journeys, page-performance measurements, distributed agents, and alert integrations. Its authentication limitations and request-based pricing should be considered alongside the trial’s stated coverage.

Facts from ThousandEyes Browser Synthetics's own pages

Agents
Tests can run from Cloud Agents in 276 cities or Enterprise Agents deployed in your environment. · thousandeyes.com, 9 Oct 2026
Authentication limit
Browser Synthetics supports some SSO methods, including SAML, OpenID Connect, and OAuth 2.0, but cannot use push authentication, WebAuthn, or client certificates. · docs.thousandeyes.com, 9 Oct 2026
Compliance
The company reports a third-party SOC 2 Type II report for the Security principle and ISO/IEC 27018:2019 and ISO/IEC 27701:2019 certifications. · thousandeyes.com, 9 Oct 2026
Founded
2010 · thousandeyes.com, 28 Sept 2026
Headquarters
San Francisco, California, USA · thousandeyes.com, 28 Sept 2026
Integrations
ThousandEyes documents integrations and alert routing with tools including PagerDuty, Slack, AppDynamics, Splunk, and ServiceNow, plus OpenTelemetry and APIs. · docs.thousandeyes.com, 9 Oct 2026
Page performance
Page load tests measure, benchmark, and alert on load times, with waterfalls showing web component loading and potential bottlenecks. · thousandeyes.com, 9 Oct 2026
Scheduling
Tests can run continuously, round-robin, or on demand. · thousandeyes.com, 9 Oct 2026
Security
ThousandEyes says its information security management system is ISO/IEC 27001 certified and its privacy information management system is based on and certified by ISO 27701. · thousandeyes.com, 9 Oct 2026
Transaction scripting
A Selenium-based JavaScript engine supports transaction scripts, a web recorder, conditionals, assertions, and grouped steps. · thousandeyes.com, 9 Oct 2026
Trial
The 15-day free trial includes Cloud Agent visibility in 20+ global locations and the ability to deploy Enterprise Agents on customer infrastructure and cloud VPCs. · thousandeyes.com, 9 Oct 2026
What it does
Browser Synthetics simulates users interacting with websites and applications to measure page performance and help identify application downtime causes. · thousandeyes.com, 9 Oct 2026
Who it is for
The product is presented for organizations seeking visibility into employee or customer application experience and the networks and services affecting it. · thousandeyes.com, 9 Oct 2026

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