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ThousandEyes Browser Synthetics

What ThousandEyes Browser Synthetics is
ThousandEyes Browser Synthetics simulates people using websites and applications to measure page performance and investigate possible causes of downtime. Tests can run from Cloud Agents in 276 cities or Enterprise Agents deployed in an organization’s environment. Scheduling supports continuous operation, round-robin rotation, and on-demand runs. A Selenium-based JavaScript engine provides transaction scripts, a web recorder, conditionals, assertions, and grouped steps. Page-load tests measure and benchmark load times, send alerts, and display waterfalls showing component loading and possible bottlenecks. Browser, API, transaction, and journey checks are supported. ThousandEyes documents integrations and alert routing with PagerDuty, Slack, AppDynamics, Splunk, ServiceNow, OpenTelemetry, and APIs. The product is presented for organizations seeking visibility into employee or customer application experience and the networks and services affecting it. Pricing is available on request for an annual subscription. A 15-day trial includes Cloud Agent visibility in more than 20 global locations and Enterprise Agent deployment options.
Who it suits
It suits organizations monitoring employee or customer application experience across networks and services. Teams can choose cloud-based agents or deploy Enterprise Agents in their own environments.
What it does well
- Cloud Agents cover 276 cities
- Supports transaction scripts and web recording
- Provides load-time waterfalls and alerts
- Offers browser, API, transaction, and journey checks
- Includes OpenTelemetry and API options
What to know first
- Pricing is available only on request
- No free plan
- Some SSO methods are unsupported
- Cannot use push authentication, WebAuthn, or client certificates
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Network & App Synthetics | Annual subscription; pricing based on visibility needs. · Uses test units based on the number, type, and frequency of monitoring tests; no public price listed | On request |
As thousandeyes.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
Browser Synthetics combines scripted journeys, page-performance measurements, distributed agents, and alert integrations. Its authentication limitations and request-based pricing should be considered alongside the trial’s stated coverage.
Facts from ThousandEyes Browser Synthetics's own pages
- Agents
- Tests can run from Cloud Agents in 276 cities or Enterprise Agents deployed in your environment. · thousandeyes.com, 9 Oct 2026
- Authentication limit
- Browser Synthetics supports some SSO methods, including SAML, OpenID Connect, and OAuth 2.0, but cannot use push authentication, WebAuthn, or client certificates. · docs.thousandeyes.com, 9 Oct 2026
- Compliance
- The company reports a third-party SOC 2 Type II report for the Security principle and ISO/IEC 27018:2019 and ISO/IEC 27701:2019 certifications. · thousandeyes.com, 9 Oct 2026
- Founded
- 2010 · thousandeyes.com, 28 Sept 2026
- Headquarters
- San Francisco, California, USA · thousandeyes.com, 28 Sept 2026
- Integrations
- ThousandEyes documents integrations and alert routing with tools including PagerDuty, Slack, AppDynamics, Splunk, and ServiceNow, plus OpenTelemetry and APIs. · docs.thousandeyes.com, 9 Oct 2026
- Page performance
- Page load tests measure, benchmark, and alert on load times, with waterfalls showing web component loading and potential bottlenecks. · thousandeyes.com, 9 Oct 2026
- Scheduling
- Tests can run continuously, round-robin, or on demand. · thousandeyes.com, 9 Oct 2026
- Security
- ThousandEyes says its information security management system is ISO/IEC 27001 certified and its privacy information management system is based on and certified by ISO 27701. · thousandeyes.com, 9 Oct 2026
- Transaction scripting
- A Selenium-based JavaScript engine supports transaction scripts, a web recorder, conditionals, assertions, and grouped steps. · thousandeyes.com, 9 Oct 2026
- Trial
- The 15-day free trial includes Cloud Agent visibility in 20+ global locations and the ability to deploy Enterprise Agents on customer infrastructure and cloud VPCs. · thousandeyes.com, 9 Oct 2026
- What it does
- Browser Synthetics simulates users interacting with websites and applications to measure page performance and help identify application downtime causes. · thousandeyes.com, 9 Oct 2026
- Who it is for
- The product is presented for organizations seeking visibility into employee or customer application experience and the networks and services affecting it. · thousandeyes.com, 9 Oct 2026
Where ThousandEyes Browser Synthetics stands on Freedom251
- Synthetic Monitoring#39 of 46