The Mortgage Office is a cloud platform for handling loan origination and servicing through payoff. Its origination tools cover applications, underwriting, approvals, documents and funding; funded loans then move into servicing without data re-entry. Servicing includes automated payments, interest and escrow calculations, investor accounting, construction draws and regulatory reporting. The platform also supports payment processing, fee calculations, accounting, reporting, compliance, and fund and investor management. Borrower and investor portals provide access to account information, documents, statements and payment activity. Supported loan types include conventional, commercial, construction, adjustable-rate, HELOC, rehab, DSCR, bridge, auto and equipment loans. The vendor says it integrates with QuickBooks and other systems and offers an open API for connections such as Salesforce. It runs in the cloud and can be accessed without installation over a high-speed internet connection. TMO is available on web, macOS, Windows and API. Pricing is available on request.
Who it is for
It is designed for private lenders, CDFIs, nonprofits and government agencies, including organizations working in affordable housing and community development. Its range of loan and servicing tools may suit organizations managing complex or varied loan portfolios.
What is good
- Origination-to-servicing transfer avoids data re-entry.
- Borrower and investor portals provide account access.
- Supports varied loan types and complex structures.
- Vendor states SOC 2 Type II compliance.
- Offers implementation, training and ongoing learning resources.
What to know first
- Pricing is available only on request.
- Mail-merge Word Add-In is unavailable on Mac OS.
- Web access requires a high-speed internet connection.
Verdict
The Mortgage Office brings origination, servicing, portals and investor management into one cloud platform. Organizations should confirm pricing and the Mac limitation for its Word mail-merge add-in before choosing it.
The Mortgage Office plans and pricing
All plansCompared on loan management software
- Deployment
- cloud
- Interest calculation
- both
- Payment scheduling
- Yes
- Borrower portal
- Yes
- API access
- Yes
- Loan types supported
- Conventional, commercial, construction, ARM, HELOC/lines of credit, rehab/fix-and-flip, DSCR, bridge, auto, and equipment loans
