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Talkdesk Dialer
What Talkdesk Dialer is
Talkdesk Dialer is a web-based outbound calling tool included with Talkdesk’s Proactive Outbound Engagement offering. It supports predictive dialing and preview dialing, plus local presence, voicemail drop, and call recording. Salesforce is the listed CRM integration. The Elite edition includes Proactive Outbound Engagement and automated outbound products such as Talkdesk Dialer. Elite costs $165 a month, billed monthly, and the listed starting price is $165 per user per month. Industry Experience Clouds costs $225 a month and includes Elite capabilities with industry-specific contact-center capabilities; Government pricing is custom. Talkdesk Dialer is paid software with no free plan. Talkdesk was founded in 2011 and is headquartered in Palo Alto, California, United States. Buyers can assess whether the dialing modes, Salesforce connection, and calling features fit their workflow before considering the monthly per-user cost.
Who it suits
Talkdesk Dialer suits web-based teams needing predictive or preview outbound dialing with Salesforce integration. It is intended for buyers prepared for a paid plan starting at $165 per user per month.
What it does well
- Supports predictive and preview dialing
- Integrates with Salesforce
- Includes local presence
- Provides voicemail drop
- Supports call recording
What to know first
- No free plan
- Starts at $165 per user per month
- Government pricing is custom
- Web platform is the only listed platform
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Elite | billed monthly · Proactive Outbound Engagement is included in the Elite edition. · Includes automated outbound products such as Talkdesk Dialer. | $165 a month |
| Industry Experience Clouds | Government is custom-priced. · Includes all Elite edition capabilities. · Industry-specific contact-center capabilities. | $225 a month |
As talkdesk.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Talkdesk Dialer covers two outbound dialing modes and several calling features within Talkdesk’s paid web offering. Its fit depends on the need for Salesforce integration and whether the monthly per-user price suits the deployment.
Facts from Talkdesk Dialer's own pages
- Founded
- 2011 · talkdesk.com, 5 Oct 2026
- Headquarters
- Palo Alto, California, United States · talkdesk.com, 5 Oct 2026
Where Talkdesk Dialer stands on Freedom251
- Predictive Dialer Software#29 of 29