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SynTrack

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What SynTrack is

SynTrack is an ERP platform for distributors in the UAE and GCC, combining sales, inventory, finance, and field operations. It handles quotations, orders, deliveries, purchasing, goods receipts, suppliers, and landed costs. Stock management covers multiple warehouses, stock movements, batch and serial tracking, expiry dates, and FIFO costing. Android field apps support van sales, field sales, and delivery, with offline-first operation; workflows include route planning, order capture, collections, proof of delivery, and returns. Finance features include general ledger, payables and receivables, bank reconciliation, multiple currencies, and UAE VAT documents and returns. Reporting includes dashboards, KPIs, custom reports, forecasting, replenishment suggestions, and an AI assistant for business-data questions. The vendor describes role-based access and backup and recovery, and offers local Arabic- and English-language support. It says VAT documents and returns follow UAE requirements and that Synergia Soft is listed in ZATCA’s directory for Phase 1 e-invoice generation; Phase 2 is scoped to each business profile. Pricing depends on modules, users, and branches, with an itemized proposal after a discovery call.

Who it suits

SynTrack suits distribution businesses in the UAE and GCC, including trading, wholesale, FMCG, food and beverage, pharmacy, logistics, manufacturing, and building materials. Its Android field apps may suit teams handling sales, routes, and deliveries away from the office.

What it does well

Manages multiple warehouses and batch traceability
Offline-first Android field operations
Includes UAE VAT documents and returns
Supports delivery proof, collections, and returns
Offers Arabic and English support

What to know first

No public price list
Pricing depends on modules, users, and branches
Phase 2 e-invoice scope is set per business profile

Getting started

Visit the SynTrack website.
Request a demo; the vendor says it replies within one business day.
Attend the 30-minute discovery call so requirements can be mapped.
Review the itemised proposal based on modules, users and branches.
Agree an implementation timeline; single-branch go-live can take weeks, while multi-branch rollouts are phased.

Verdict

SynTrack brings distribution, finance, inventory, and field workflows into one ERP platform, with UAE VAT capabilities. Buyers should confirm module, user, and branch requirements during discovery to obtain pricing and define implementation scope.

Questions

How much does SynTrack cost?

Pricing depends on modules, users and branches. The vendor provides an itemised proposal after a 30-minute discovery call and does not publish a price list.

Which platforms does SynTrack support?

The listed platforms are web and Android.

Does SynTrack support UAE VAT?

It includes UAE VAT documents and returns, which the vendor says follow UAE requirements. Synergia Soft is listed in ZATCA’s directory for Phase 1 e-invoice generation; Phase 2 is scoped to each business profile.

What kinds of businesses is SynTrack suited to?

The vendor lists trading and wholesale, FMCG distribution, food and beverage, pharmacy distribution, logistics and freight, manufacturing, building materials and workshop businesses.

How long does implementation take?

A typical single-branch distributor can go live in weeks. Multi-branch operations are rolled out in phases, with a timeline agreed after discovery.

What support does the vendor provide?

The vendor says it provides local Arabic and English support and replies to demo requests within one business day.

Facts from SynTrack's own pages

Compliance: The vendor says UAE VAT documents and returns follow UAE requirements and that Synergia Soft is listed in ZATCA’s directory for Phase 1 e-invoice generation; it scopes Phase 2 to each business profile. · synergiasoft.com, 4 Oct 2026
Distribution features: Its distribution capabilities include purchasing, inventory and warehousing, sales and pricing, finance with UAE VAT, credit control, and mobile sales and delivery apps. · synergiasoft.com, 4 Oct 2026
Field operations: Van sales, field sales and delivery apps run on Android and are described as offline-first. · synergiasoft.com, 4 Oct 2026
Finance and tax: The finance suite includes general ledger, receivables, payables, bank reconciliation, multi-currency and UAE VAT documents and returns. · synergiasoft.com, 4 Oct 2026
Finance and VAT: Finance features include general ledger, payables and receivables, bank reconciliation, multi-currency and UAE VAT documents and returns. · synergiasoft.com, 4 Oct 2026
Founded: 2018 · synergiasoft.com, 28 Sept 2026
Headquarters: Dubai, United Arab Emirates · synergiasoft.com, 28 Sept 2026
Implementation: A typical single-branch business may go live in weeks, while multi-branch operations are implemented in phases. · synergiasoft.com, 4 Oct 2026
Integrations: The maker says existing accounting systems, GPS providers and other tools can be integrated, with requirements mapped during discovery. · synergiasoft.com, 4 Oct 2026
Intended users: The vendor lists trading and wholesale, FMCG distribution, food and beverage, pharmacy distribution, logistics and freight, manufacturing, building materials and workshop businesses as suitable industries. · synergiasoft.com, 4 Oct 2026
Inventory: Inventory features include multiple warehouses, stock movements, batch and serial tracking, expiry tracking and FIFO costing. · synergiasoft.com, 4 Oct 2026
Platforms: The back office runs in a browser; field apps run on Android and support Bluetooth thermal printers and barcode scanners. · synergiasoft.com, 4 Oct 2026
Pricing: Pricing depends on modules, users and branches; the vendor says it provides an itemised proposal after a 30-minute discovery call and has no public price list. · synergiasoft.com, 4 Oct 2026
Product purpose: SynTrack is an ERP platform for distributors in the UAE and GCC, combining sales, inventory, finance and field operations. · synergiasoft.com, 4 Oct 2026
Purpose: SynTrack is an ERP platform for distribution businesses, connecting sales, inventory, finance and field operations. · synergiasoft.com, 4 Oct 2026
Reporting: Reporting includes dashboards, KPIs, custom report building and exporting, forecasting, replenishment suggestions and an AI assistant that answers questions about business data. · synergiasoft.com, 4 Oct 2026
Sales and purchasing: It manages sales orders, quotations, deliveries, purchasing, goods receipts, supplier management and landed costs. · synergiasoft.com, 4 Oct 2026
Sales and routes: The platform supports route planning, van sales, presales, order capture, collections, proof of delivery and returns, including offline-first field operations. · synergiasoft.com, 4 Oct 2026
Security: The maker describes the platform as having role-based access and disciplined, tested backups. · synergiasoft.com, 4 Oct 2026
Security and recovery: The product page lists data security and roles, role-based access, and backup and recovery; the homepage describes disciplined, tested backups. · synergiasoft.com, 4 Oct 2026
Support: The vendor says it provides local Arabic and English support and replies to demo requests within one business day. · synergiasoft.com, 4 Oct 2026

Where SynTrack stands on Freedom251

Distribution Management Software#25 of 26